Receptionist - State Farm Agent Team Member

Director Of First Impressions

Renee Forde State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Director of First Impressions. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. This ideal candidate also has an interest to pursue insurance licensing for further advancement within our organization to further contribute to the long term growth of the agency and team. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Follows up on documentation needed
• Set up policyholder review appointments
• Follows up on past due payments for customers with friendly reminders

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Self motivated and can prioritize tasks to be completed in time blocks while managing incoming phone calls and walk in traffic
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $19.00 per hour

Are You Driven & Ambitious?

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Renee Forde - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our office is located in West Fargo on Veterans Blvd.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club

If You Want A Career, Not A Job, Then We Encourage You To Apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.