Wholesale Coordinator

Job Description

Company Description Emerson and Friends is a fast-growing, family-owned children’s lifestyle brand based in Clearwater, Florida. Founded by artist and designer Nicole Northway, we’re known for our exclusive hand-illustrated prints, ultra-soft bamboo apparel, and thoughtfully designed products for babies, children, and families.

Our products are sold direct-to-consumer and through retail partners nationwide, from independent boutiques and specialty retailers to larger national accounts.

At the heart of Emerson and Friends is a creative, entrepreneurial team passionate about building great products and strong partnerships. As we continue to expand, we’re looking for driven, collaborative people who are excited to contribute, bring new ideas to the table, and grow alongside us.

Role Description The Wholesale Coordinator will play a key role in the day-to-day execution of our growing wholesale business, owning key operational processes while supporting the Wholesale Director and sales team.

This is a dynamic, hands-on role that touches multiple areas of wholesale—from managing digital platforms and CRM processes to coordinating trade shows, samples, sales materials, and account-development initiatives.

We’re looking for someone who is digitally savvy, exceptionally organized, proactive, and a strong communicator. The ideal candidate takes ownership of the details, enjoys creating organization and process, and is excited to grow alongside a fast-moving sales organization.

What You'll Do

Wholesale Platforms & Operations

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• Manage the day-to-day maintenance of our wholesale storefronts and marketplace partners, including Shopify and Faire.
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• Coordinate product setup, seasonal launches, pricing, imagery, availability, merchandising, and ongoing storefront updates.
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• Develop and maintain processes, checklists, calendars, and systems that keep wholesale operations organized and scalable.
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CRM & Account Development

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• Manage key Pipedrive CRM processes, including new Faire customers, House Accounts, prospects, and lapsed-account outreach.
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• Research accounts and buyer contacts, maintain accurate CRM data, and help organize and route new sales opportunities.
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• Support prospecting and account-development initiatives through research, outreach, follow-up, segmentation, and reporting.
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Trade Shows & Sales Support

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• Help coordinate approximately eight wholesale trade shows annually, including logistics, samples, displays, sales materials, appointments, and post-show follow-up.
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• Manage the organization, packing, shipping, and tracking of seasonal samples and sales materials for trade shows, customer meetings, key accounts, and sales representatives.
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• Support the Wholesale Director and sales team with seasonal launches, promotions, prospecting initiatives, presentations, and other sales needs.
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• Collaborate cross-functionally with Operations, Customer Service, Marketing, Production, and other internal teams to support wholesale initiatives and continued growth.
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• Travel to trade shows and wholesale events throughout the year.
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Qualifications

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• 1–3 years of experience in wholesale, sales coordination, e-commerce, marketplace management, retail operations, account coordination, or a related field preferred.
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• Highly organized with strong attention to detail, follow-through, and the ability to manage multiple priorities and deadlines.
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• Proactive and resourceful, with a strong sense of ownership and the ability to anticipate next steps.
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• Strong written and verbal communication skills, with a customer-focused approach to responsiveness and relationship building.
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• Digitally savvy and comfortable learning and working across multiple systems, platforms, and tools.
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• Comfortable working with customer information, sales data, spreadsheets, and order-related details.
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• Proficiency with Google Workspace; experience with CRM, e-commerce, order management, or wholesale platforms is a plus.
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• Ability to work on-site in Clearwater, FL and collaborate effectively within a small, fast-paced team.
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• Experience in children’s products, apparel, gifting, retail, or consumer products is a plus.
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• Ability to travel for trade shows and wholesale events throughout the year.
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