Inside Sales Coordinator

Inside Sales Representative

The Inside Sales Representative plays a key role in delivering an exceptional customer experience from initial inquiry through project completion. This position partners closely with customers, outside sales, engineering, purchasing, and production teams to generate custom solutions, prepare proposals, and process orders efficiently.

This is a relationship-driven role focused on responsiveness, accuracy, and teamworkno cold calling required.

Key Responsibilities

• Respond to customer inquiries promptly and professionally via phone and email
• Support existing customers and assist prospective customers with product information and solutions
• Collaborate with outside sales representatives, CAD engineers, purchasing, and production teams
• Prepare and generate accurate custom product quotes and proposals
• Process and manage custom product orders from entry through completion
• Maintain clear communication with customers throughout the sales and production process
• Provide outstanding customer service before, during, and after the sale
• Ensure accuracy and attention to detail in all documentation and communications

Qualifications & Skills

We're seeking a motivated, customer-focused professional who enjoys working in a fast-paced, team-oriented environment. The ideal candidate is organized, adaptable, and capable of managing multiple priorities while maintaining a high level of service.

Key attributes include:

• Strong written and verbal communication skills
• Professional, friendly, and solution-oriented customer approach
• Ability to work independently while collaborating effectively with cross-functional teams
• Strong attention to detail and follow-through
• Willingness to learn technical products and custom solutions

Education & Experience

• High school diploma or equivalent required; additional education a plus
• Prior experience in inside sales, customer service, or a related role preferred but not required
• Experience in construction, manufacturing, or industrial environments is a plus but not mandatory

Work Environment

This role is performed in an office environment with a moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Requirements

• Regularly required to sit, communicate verbally, and use hands for computer and phone tasks
• Occasionally required to stand, walk, and reach with hands and arms
• Reasonable accommodations may be made for qualified individuals with disabilities

Benefits & Perks

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Generous company-matched 401(k)
• Paid vacation and paid holidays
• Life and disability insurance
• Annual bonus incentive program
• Fun, collaborative office environment

Porta-King Building Systems is an equal opportunity employer and values diversity in the workplace.