Outside Fire Alarm Sales Representative - Service

Account Representative

High Rise Fire and Security, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of fire alarm, life safety, security products and services including, but not limited to, the design, installation, service and maintenance of fire alarm, Auxiliary Radio Communication Systems (ARCS), card access, camera surveillance and intrusion systems. High Rise is a member of the SCUTUM Group. SCUTUM complements our solutions with additional products, services and expertise in electronic, cyber and defense security with an Artificial Intelligence (AI) platform.

At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City and the surrounding areas. We are currently looking for an Account Representative. This role is ideal for goal-oriented, self-motivated and entrepreneurial minded professionals with a passion for success. With a solid reputation in the market, ever so growing Client base, cutting edge products and services, now is a great time to join our team.

Required Education and Experience

• Two Year Business or Related Degree or an equivalent of industry experience in life safety and/or electronic security systems required

Essential Duties and Responsibilities

• Develop and build a book of business using appropriate prospecting strategies with Property & Portfolio Managers, Building Owners, Government Agencies and National Account Companies.
• Actively pursue fire alarm, security system, central station and Auxiliary Radio Communication Systems (ARCS) service contracts from potential Clients in the Hospitality, Residential, and Assisted Living, small to mid-size Commercial Buildings, Hospital and mixed buildings market sectors to meet appropriate Grade Level sales targets.
• Actively pursue diverse revenue channels from existing Client base and develop new territories.
• Build trust and rapport with existing and potential clients.
• Identify, qualify and assess Client needs to determine suitable products and services.
• Conduct building surveys to support the development of estimates to provide integrated solutions to help organizations manage their life safety, ARCS and security needs.
• Prepare quote packages and collaterals for Tenant Alteration and Retrofit projects.
• Develop, and implement sales strategies; negotiate and close profitable service contracts.
• Monitor Client communication and promptly responding to calls and emails.
• Coordinate with a variety of different departments, such as the Accounting, Service and Project Operations departments and/or stakeholders to better serve the Clients' needs.
• Prepare bi-weekly sales activity report, semi-annual and annual goal plans.

Skills and Knowledge

• Advance knowledge of High Rise Fire (HRF) organizational structure and all department functionalities and workflow
• Advance knowledge of EST fire alarm and central station systems products, operation, and functionality
• Good knowledge of other over-the-counter and other proprietary fire alarm systems products, operation, and functionality
• Advance knowledge of the whole life safety service market
• Ability to read, interpret and strategically use life safety system blueprints and schematics to close sales
• Advance understanding and application of NYC Building codes and NFPA fire alarm codes
• Ability to prospect, assess needs, articulate solutions, negotiate and persuade
• Advance proficiency in computer office applications including System Manager, MS Word, Excel, PowerPoint and Outlook
• Must be a self-starter and be able to work both independently and in a team environment
• Ability to work well under pressure while preparing multiple projects and meeting deadlines
• Advance problem-solving and decision-making skills
• Advance verbal and written communication skills
• Advance presentation skills
• Advance interpersonal, organizational and time management skills
• Advance knowledge of the PARTNER Selling sales process

Core Competencies

• Job Knowledge
• Accountability and Dependability
• Results Focus and Initiative
• Client Service Focus and Effective Communication
• Relationship Building and Collaboration
• Judgment and Decision Making
• Ethics and Integrity

Company-Sponsored Certifications and Trainings

• HRFS Sales Training Program
• PARTNER Selling Training Program
• Time to Sell Training Program
• Communicate to Sell Training Program

High Rise offers a highly competitive compensation (salary, commission plus bonus) and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k match and Profit-Sharing contributions.

High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.

Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.

Come explore the possibilities at High Rise.

High Rise Fire and Security/Scutum Group