Operations Manager

Operations Manager at Woodhouse Day SpaWoodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience — responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.We are seeking a detail-driven, guest-focused Operations Manager to oversee the daily operations of our spa. This is a working leadership role — you'll be part of the regular front desk schedule, taking on the full responsibilities of that role, with dedicated office time built in to complete inventory and administrative work. You'll be the connection between inventory, retail merchandising, and the guest floor — ensuring the spa is always fully stocked, beautifully presented, and running smoothly.What You'll DoWork regularly scheduled shifts on the front desk, taking on the full Spa Coordinator roleUse dedicated office time to manage inventory counts, receiving, and administrative reportingPerform monthly inventory counts for retail and back bar and communicate reorder needs and out-of-stocks to the Regional Director of Hospitality & OperationsOccasionally place spa supply orders and receive and put away all incoming ordersReconcile invoices, receiving reports, and daily depositsMerchandise retail products to drive guest salesLead daily huddles and coach the team on performance and guidelinesMaintain the cleanliness, safety, and readiness of the entire spa facilityWhat We're Looking For2-5 years of retail sales or inventory management experienceIntermediate Excel skillsStrong organizational and communication skillsComfort in a fast-paced, multi-tasking customer service environmentFlexible availability including evenings and weekendsWhat Success Looks LikeZero out-of-stock on top retail and back bar items100% invoice matching accuracyShrinkage held at 2% or belowWhat We OfferCompetitive management-level compensationComplimentary and discounted spa servicesA collaborative leadership team invested in your growthClear performance goals and accountability structureIf you love running a tight, well-stocked operation and leading a team that delivers, we want to hear from you.To apply, email your resume to View email address on click.appcast.io or visit woodhousespas.com/careers. Compensation: $20.00 - $25.00 per hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.