Catering Operations Manager- Chick-fil-A West Carmel

Catering Manager

The Catering Manager is an action-oriented and organized individual who enjoys high pressure and fast paced situations; preparing, assembling and delivering catered food to our guests at Chick-fil-A West Carmel.

The Catering Manager reports to Back of House Director and works 40-45 hours weekly in a mixture of catering operations and other restaurant positions. The catering manager must have availability to work some evenings and weekends as needed to support orders at those times.

Areas of Ownership and Responsibility:

• Catering Operations:
• Ensure all catering orders are fulfilled accurately and on-time
• Receive and enter catering orders into the register
• Complete setup and preparation for each order; boxes, utensils, sauces, etc
• Assemble trays of nuggets, chicken strips, etc.
• Drive delivery orders
• Maintain a clean and organized operations area
• Prepare and include a thank you card, coupon, and receipt along with each order
• Assist in logging catering orders for future follow-ups and repeat orders
• Notify the marketing director of any issues with orders and/or guests
• Implement systems and processes to improve the catering fulfillment process
• Partner with other restaurant leaders and food prep team members to create daily and weekly plans to execute upcoming orders
• Kitchen Operations:
• Serve in restaurant positions, performing work such as:
• Order taking
• Assembling boxes of nuggets and strips
• Assembling sandwiches
• Cooking and serving Waffle Potato Fries
• Breading chicken
• Cleaning

Skills needed: planning, attention to detail, organization, enjoys the pressure of working on multiple things at once, professional communication with guests, thorough communication with restaurant operations team, self-management, goal setting, creativity, flexibility.

Work schedule:

• Day shift
• Night shift
• Weekend availability

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Mileage reimbursement