Catering Operations Manager- Chick-fil-A West Carmel

Title Catering Manager Reporting Structure Reports to Back of House Director Hours per week 40-45 hours weekly in a mixture of catering operations and other restaurant positions. The catering manager must have availability to work some evenings and weekends as needed to support orders at those times. Role Vision The Catering Manager is an action‑oriented and organized individual who enjoys high pressure and fast‑paced situations; preparing, assembling and delivering catered food to our guests at Chick‑fil‑A West Carmel. Areas of Ownership and Responsibility Catering Operations Ensure all catering orders are fulfilled accurately and on time Receive and enter catering orders into the register Complete setup and preparation for each order; boxes, utensils, sauces, etc. Assemble trays of nuggets, chicken strips, etc. Drive delivery orders Maintain a clean and organized operations area Prepare and include a thank‑you card, coupon, and receipt with each order Assist in logging catering orders for future follow‑ups and repeat orders Notify the marketing director of any issues with orders and/or guests Implement systems and processes to improve the catering fulfillment process Partner with other restaurant leaders and food prep team members to create daily and weekly plans to execute upcoming orders Kitchen Operations Serve in restaurant positions, performing work such as: Order taking Assembling boxes of nuggets and strips Assembling sandwiches Cooking and serving waffle potato fries Breading chicken Cleaning Skills needed Planning Attention to detail Organization Enjoys the pressure of working on multiple things at once Professional communication with guests Thorough communication with restaurant operations team Self‑management Goal setting Creativity Flexibility Working at Chick‑fil‑A® West Carmel is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. This Chick‑fil‑A restaurant is locally owned and operated by Evan Williamson, who is passionate about investing in the future of his Team Members and giving back to his community. #J-18808-Ljbffr