Operations Manager

The Woodhouse Day Spa - Indianapolis

Carmel, IN

Job Description

Benefits:

Health insurance
Vision insurance
401(k)
Bonus based on performance
Dental insurance
Employee discounts

WOODHOUSE DAY SPA

Operations Manager

About Woodhouse Day Spa
Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience
— responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.

The Opportunity
We are seeking a detail-driven, guest-focused Operations Manager to oversee the daily operations of our spa. This is a working leadership role — you'll be part of the regular front desk schedule, taking on the full responsibilities of that role, with dedicated office time built in to complete inventory and administrative work. You'll be the connection between inventory, retail merchandising, and the guest floor — ensuring the spa is always fully stocked, beautifully presented, and running smoothly.

What You'll Do

Work regularly scheduled shifts on the front desk, taking on the full Spa Coordinator role
Use dedicated office time to manage inventory counts, receiving, and administrative reporting
Perform monthly inventory counts for retail and back bar and communicate reorder needs and out-of-stocks to the Regional Director of Hospitality & Operations
Occasionally place spa supply orders and receive and put away all incoming orders
Reconcile invoices, receiving reports, and daily deposits
Merchandise retail products to drive guest sales
Lead daily huddles and coach the team on performance and guidelines
Maintain the cleanliness, safety, and readiness of the entire spa facility

What We're Looking For

2-5 years of retail sales or inventory management experience
Intermediate Excel skills
Strong organizational and communication skills
Comfort in a fast-paced, multi-tasking customer service environment
Flexible availability including evenings and weekends

What Success Looks Like

Zero out-of-stock on top retail and back bar items
100% invoice matching accuracy
Shrinkage held at 2% or below

What We Offer

Competitive management-level compensation
Complimentary and discounted spa services
A collaborative leadership team invested in your growth
Clear performance goals and accountability structure

If you love running a tight, well-stocked operation and leading a team that delivers, we want to hear from you.

To apply, email your resume to View email address on ziprecruiter.com or visit woodhousespas.com/careers.

Apply

Vacancy posted 10 days ago

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