Expo

Job Description

Job Description

About Vandelay Companies

For over a decade, Vandelay has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio that includes concepts like Hudson House, Drake’s Hollywood, and D.L. Mack’s, we are driven by a passion for craftsmanship, connection, and the pursuit of excellence.

Every Vandelay concept celebrates the spirit of American dining through timeless spaces, genuine warmth, and an uncompromising commitment to quality that leaves a lasting impression on every guest who walks through our doors.

About the Opportunity

As an Expo (Food Expeditor) at D.L. Mack's, you play a critical role in connecting the kitchen and dining room while ensuring every guest receives food that is accurate, timely, and beautifully presented. You are responsible for organizing and inspecting dishes before they leave the kitchen, communicating clearly with both culinary and service teams, and maintaining the pace and flow of service throughout the restaurant.

A significant part of this role involves managing and coordinating our to-go business. Expos are responsible for assembling, verifying, and packaging takeout orders with the same level of care, precision, and attention to detail that guests experience when dining in our restaurant. From ensuring order accuracy and presentation to including all sauces, utensils, and accompaniments, Expos help guarantee that every order leaves complete and ready to enjoy.

By fostering strong communication between chefs and service staff, maintaining high presentation standards, and ensuring the accuracy of all guest orders, Expos help create a seamless hospitality experience that consistently exceeds expectations.

Core Responsibilities

• Verify that all to-go orders include the correct items, modifications, condiments, utensils, and accompaniments before leaving the restaurant

• Maintain the overall cleanliness and organization of the expo line, kitchen pass, and surrounding service areas

• Ensure all dishes are complete, accurate, and presented to standard before leaving the kitchen

• Coordinate and communicate effectively with chefs and service staff to ensure timely and efficient food delivery

• Call tickets clearly and manage the flow of orders to maintain proper pacing of service

• Run food to guest tables as needed, ensuring each dish is delivered promptly and to the correct guest

• Assist in running beverages when necessary and support service to maintain seamless guest experience

• Maintain a clean and organized workspace throughout service, adhering to all health and safety standards

• Support servers, bartenders, and hosts as needed to ensure smooth operations across the dining room

• Reset and maintain cleanliness of the expo area and assist with general cleaning tasks during and after service

• Perform additional responsibilities as needed to support the team and overall guest experience

Requirements

• At least 18 years old

• Detail-oriented with strong communication skills and work ethic

• Team-oriented with a strong sense of punctuality and reliability

• Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues

• Fluent in both written and spoken English

• TABC Certification, as required

• Certified for food and alcohol service as is required by State and Local Agencies

Physical Requirements

• Ability to lift up to 50 pounds

• Ability to work standing and walking for extended periods of time

Benefits & Perks

• Medical, Dental and Vision benefits available

• Flexible schedule

• Professional development and career growth

• Family Meals

• Dining discounts at all Vandelay concepts

• All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family 

• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.