Client Services Representative I - PRN

Job Opportunity at Sonic Healthcare USA

Sonic Healthcare USA is proud to be a Great Place to Work certified employer, dedicated to creating a supportive and inclusive environment. We emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

This position is fully remote, but you must reside within 25 miles of the laboratory located at 760 Westchester Ave, Rye Brook, NY 10573.

Hours: 8:30am - 5:00pm; Monday to Friday (Flexible Schedule/Off Days)

Per Diem: Not Eligible for Benefits

Hourly Rate: $21.50/HR

If you're a multi-tasker with great typing skills, a passion for solving problems, and a knack for explaining things that help people feel valued, we want to hear from you. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

In this role, you will:

• Provide patients, clients, and the laboratory team with exceptional service right over the phone!
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent
• 1 year of experience working in a call center or in the laboratory
• Exceptional communication skills
• Top notch typing proficiency (at least 35wpm), including 10-key
• Ability to thrive in a fast-paced environment

Bonus points if you've got:

• Associate's Degree or Medical Assistant training
• 2+ years of laboratory training or experience in specimen collection and processing
• Data entry experience in a production environment

We'll give you:

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) plus a company match
• A sense of belonging we're a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours: 1

Work Shift: 1st Shift (United States of America)

Job Category: Laboratory Operations

Company: CBL Path, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.