IT Software Support Desk Manager
$90k - $100kCBIZ Talent and Compensation Solutions
Job Description
Job Description
CBIZ Talent Solutions is seeking an experienced IT Software Support Desk Manager to oversee daily technical software support operations and ensure a high level of service across our client’s organization. This is a hybrid position in King of Prussia, PA.
Responsibilities
- Manage the IT service desk, ticket queues, and support performance supporting end-user proprietary software on a variety of devices.
- Handle escalated technical issues and improve support processes.
- Lead and develop the IT support team.
- Monitor service metrics and maintain support documentation.
- Ensure compliance with IT security policies and standards.
- Partner with internal teams to deliver effective technical support.
- Occasional travel for meetings, training, or company events.
Qualifications
- 5+ years of IT support experience.
- 3+ years of leadership or supervisory experience in a technical support environment.
- Strong knowledge of Windows, Microsoft 365, ticketing systems, mobile device management, and IT service management tools.
Compensation range: $90-100K/year
CBIZ Talent & Compensation Solutions is an Equal Opportunity Employer.
CBIZ Talent & Compensation Solutions does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the IT Software Support Desk Manager in King of Prussia, PA vacancy
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure... ...assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure...SuggestedHourly payFull timeShift workNight shiftAfternoon shiftHilton
Norristown, PA4 days ago$13 per hour
...Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type Student Hours/week: 2... ...positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimberly Walter...SuggestedSummer workVillanova University
Villanova, PA4 days ago$13 per hour
IT Technician I - Help Desk Graduate student positions offering 20 hours per week, salary $13.00 per hour, available for Summer, Fall, and Spring... .... Responsibilities: Provide first‑level help‑desk support for UNIT‑supported systems. Consult with students, faculty...SuggestedHourly paySummer work- ...Technician II. Responsibilities include delivering first-level help desk support and assisting students, faculty, and staff with technology... ...communication skills, along with basic technical knowledge to support IT infrastructure. This position offers training and opportunities...SuggestedSummer work
$13 per hour
A respected educational institution located in Delaware County is seeking an IT Technician I for help-desk support. This role is open to graduate students offering 20 hours per week at a salary of $13.00 per hour. Responsibilities include providing technical assistance...SuggestedHourly paySummer work- Senior IT Help Desk Technician (TS/SCI CI Poly) {S} Job Category : IT Requisition Number : SENIO003226 Apply now Posted : February 10,... ...commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six...Full timeTemporary workWork experience placementWork at officeRemote workVisa sponsorship
- A sports facility is looking for a Front Desk Associate to provide friendly assistance and manage facility operations. Key responsibilities include greeting customers, answering inquiries, scheduling lessons, and maintaining the reception area. Ideal candidates should...
- ...Our client is seeking a Service Desk Transformation Lead / Senior... ...modernize, and elevate the end-user support experience across the... ...transformation . You will not be a people manager, but you will be the technical... ...how employees experience IT—without a rip-and-replace to...
- Affiliated Distributors (AD) is seeking a Help Desk Specialist to provide first‑level IT support for associates via phone, email, and remote tools from our Wayne, PA office. You will log requests, troubleshoot Windows 11 and M365, printers, and devices, and work with IT...Work at officeRemote work
- ...Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Home 2 Suites... ...that guest satisfaction and quality standards are met and for managing all areas within the Front Desk, Guest Services, Reservations and...Flexible hoursShift workNight shiftWeekend work
- ...experienced L2 Technical Support Engineer to provide... ...Microsoft 365, endpoint management, and troubleshooting complex... ...for Level 1 Service Desk teams, resolving... ...including device provisioning, software deployment, patch... ...needs. Ensure adherence to IT service management processes...Contract workWork at officeImmediate start
- The Senior Technical Project Manager is responsible for driving delivery of large, complex... ...center of execution—coordinating internal IT and cybersecurity teams alongside managed... ...-led role. While the environment supports frameworks such as CMMC/NIST, the primary...Contract work
$20 - $27 per hour
...Front Desk Coordinator (Oral Surgery) Join the future of dentistry, led by dentists.... ...promptly and responding to messages. Managing schedules - input and confirm patient appointments... ...anticipated event. We're a team that supports your success. Emphasizing health over...Full timePart timeWork at officeImmediate startFlexible hours- ...Front Desk Coordinator | Infusion Therapy Bryn Mawr, Pennsylvania... ...all the difference. From managing appointment scheduling and... ...first point of contact while supporting the daily operations of our infusion... .../EMR systems and scheduling software ~ Knowledge of medical...Full timeTemporary workLocal areaMonday to FridayFlexible hoursDay shift
- ...DESCRIPTION Desktop Support Technician Department... ...include hardware and software troubleshooting, incident... ...documentation in the IT ticketing system, and resolution... ...Support mobile device management (MDM) for iOS and... ...desktop support, help desk, or IT support capacity...Full timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
Ovation Workplace Services Inc.
King of Prussia, PA1 day ago - ...actions to optimize return on investment and maximizing the I&T budget. Reports to the Head of I&T Portfolio, Program and Project Management. Main Responsibilities and Accountabilities: 1. Partners with I&T LT on framing strategic investments and ensures...Temporary workFor contractorsWork at office
CSL
King of Prussia, PA9 hours ago - ...in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’... ...prouder of where we’re headed. Role Overview: The Office Manager while supporting daily office operations, coordinating company...Full timeSummer holidayWork at officeImmediate startRemote workFlexible hours
Metergy Solutions
King of Prussia, PA1 day ago - ...time to take part in our journey. Our Front Desk Coordinators are the champions of our... ...phones promptly and responding to messages. Managing schedules - input and confirm patient... ...eagerly anticipated event. We’re a team that supports your success. Emphasizing health over...Full timePart timeWork at officeImmediate startFlexible hours
- Looking for a career that makes you smile? Faust Orthodontics is seeking a Front Desk Coordinator to join our growing team. How You'll Make Us Better Greet and receive customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative...Temporary work
- Job TitleEssential Job Duties:Greets patients and visitors in a prompt, courteous and helpful manner.Obtains patient history and transcribes results into our EHR (electronic health record) as physician(s) orally dictate during patient exam. Transcribes results in an accurate...
ReFocus Eye Health
King of Prussia, PA4 days ago - ...career that makes you smile? Faust Orthodontics is seeking a Front Desk Coordinator to join our growing team. How you'll make us better:... ...organization! Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of...Temporary work
$65k
...Job Description Job Description Dental Office Manager $65K+ Base + Bonus Staring | Stable Career | Growth Opportunity Tired of Unstable Offices? If you’re dealing with: Constant staff turnover Disorganized leadership No clear systems No growth path...Full timeWork at officeAlfa Dental Support, Inc.
Conshohocken, PA4 days ago- ...other equipment/materials, as required by physicians. # Formulates and maintains effective working relationships with peers, managers and other members of the health care team. # Receives constructive feedback in a positive self-develop-mental manner. # Functions...Full timePart timeSecond jobWorldwide
Wills Eye Hospital
King of Prussia, PA1 day ago - ...all team members have a full command of their roles. Possesses or quickly develops a command of YGBW's organizational membership software system, ensuring ability to process all transactions and train membership associates in system operation. Develops weekly staff...Full time
- ...responsible for delivering exceptional customer experiences Drive team performance through coaching, accountability, and quality management Support issue resolution and retention efforts Collaborate cross-functionally to improve customer experience and business outcomes...
Jobtailor
King of Prussia, PA1 day ago - ...Supervisor leads a team responsible for delivering exceptional customer experiences through proactive account management, issue resolution, retention support, and operational excellence. This role drives team performance through coaching, accountability, quality management...Local areaShift work
Quenchwater
King of Prussia, PA1 day ago - ...for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and...Full timeWork at officeLocal area
Valley Forge
King of Prussia, PA1 day ago - The YMCA of Greater Brandywine is hiring a Membership Coordinator to model exceptional customer service and uphold the Y’s core values. You will supervise, train, and coach membership associates, ensuring smooth operations at the Membership Services Center and accurate ...
- Location:Wayne, PATeam:IT OperationsJob Type:Information TechnologyFT... ...:Full TimeJob Title: Desktop Support Engineer Level ILocation:... ...proficiency: Familiarity with hardware, software and operating systemsProblem-... ...ability: Skill in managing multiple tasks and prioritizing...Full timePart time
- OverviewWe are seeking a Manager - Software Architecture to design, implement, and maintain software solutions within Lutron’s Go To Market (GTM... ...- Software Tools and collaborate closely with Engineering and IT stakeholders. ResponsibilitiesTechnical LeadershipDesign and...Worldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Software Support Desk Manager. Be the first to apply!
Related searches
- software King of Prussia, PA
- software sales King of Prussia, PA
- embedded software King of Prussia, PA
- id software King of Prussia, PA
- software support King of Prussia, PA
- remote software sales King of Prussia, PA
- software technology King of Prussia, PA
- software asset management analyst King of Prussia, PA
- ultimate software King of Prussia, PA
- bank software King of Prussia, PA