System Administrator

Responsibilities & Qualifications

POSITION ACTIVITIES & RESPONSIBILITIES

• Install, configure, and maintain operating system workstations and servers, including web servers, to support business processing requirements.
• Perform software installations and upgrades to operating systems and layered software packages, ensuring proper functionality.
• Monitor and tune system performance to achieve optimal levels, ensuring applications are always running smoothly.
• Ensure workstation/server data integrity by implementing and managing software solutions that safeguard data.
• Manage data and media recoverability by scheduling and performing regular system backups and database archive operations.
• Develop and promote standard operating procedures for system maintenance, ensuring consistency and efficiency.
• Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Manage cloud-based applications using AWS services (EC2, Lambda, RDS, DynamoDB) to ensure scalability, performance, and security.
• Provide ongoing system maintenance and support, including incident response and the implementation of patches and updates to maintain system integrity and security.
• Support development workflows and version control by utilizing Atlassian tools like Bitbucket and Jira to ensure effective software deployment and project tracking.
• Experience working in an Agile organization using Scrum, Kanban, Jira, Confluence, and SAFe.
• Provide team specific training as needed.

SKILLS

• Follow Agile Methodology & Practices
  • Follow SAFe Agile principles and practices, including iterative development, continuous delivery, and collaboration.
  • Participate in all required SAFe ceremonies, including Program Increment (PI) Planning, Iteration Planning, Daily Standups, Sprint Reviews, and Retrospectives.
  • Continuously improve development processes by embracing retrospectives and feedback from stakeholders.
  • Support and adhere to the integration of system-level architecture and design principles to ensure system interoperability.
• Responsible for
  • Agile Artifacts: Documentation of all work in Epics, Features, and Stories in JIRA.
  • User Stories: Document detailed user stories for each feature. These user stories will be maintained and updated throughout the project lifecycle as needed.
  • Product Backlog & Iteration Backlogs: Create and maintain a prioritized product backlog outlining all features and functionalities. Additionally Iteration backlogs will be developed for each iteration, detailing the specific user stories planned for completion within that timeframe.
• Collaboration & Communication
  • Plan and coordinate with all teams within the Value Streams (ex. Shared Services value stream) to ensure alignment and cross-functional collaboration.
  • Foster transparency through regular progress updates and continuous communication with stakeholders.
  • Participate in System Demos and demonstrate completed work to stakeholders at the end of each iteration.
  • Collaborate with other teams across the organization to remove dependencies and resolve blockers to ensure continuous flow of work.
• Work Management & Tools
  • Use the Government-provided toolset (e.g., JIRA, Confluence) for managing work, tracking progress, and documenting deliverables.
  • Break down work into manageable features and user stories with clear acceptance criteria.

REQUIRED QUALIFICATIONS

• Active Secret Clearance or higher
• 5 or more years of experience in related field

PREFERRED QUALIFICATIONS & COMPETENCIES

• Bachelor's degree in computer science, Software Engineering, Information Systems, or a related technical field, preferred.

Overview

TekSynap is seeking members for an Agile service contract. To meet strategic goals and operational needs, specialized Agile teams are needed to focus on Data Engineering, Data Standards, Core Services, and Enterprise Tools support. This contract is for Agile teams to advance the organization's Enterprise Services capabilities, focusing on delivering secure, scalable, and high-quality solutions that meet evolving business needs. Agile teams will be responsible for understanding complex technical and organizational requirements, then translating them into innovative, efficient solutions that align with enterprise standards and promote seamless integration across various systems. Following the Scaled Agile Framework (SAFe) Agile methodology, the teams will ensure a continuous delivery model that meets rigorous standards of security, scalability, and reliability. Agile teams will bring expertise across essential domains, including data engineering and standards, software development, and enterprise tool support, ensuring comprehensive capabilities to meet the diverse technical and operational needs of the government customer.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Remote
• Remote or In-Person: Remote
• Type of environment: Office / Remote
• Noise level: Medium
• Work schedule: Schedule is an 8-hour day shift Monday – Friday.
  • Core work hours are 9:00 a.m. through 4:00 p.m. ET.
  • 8-hour shift hours for the team as a whole can be staggered between the hours of 6:00 a.m. and 6:00 p.m. ET.
• Amount of Travel: Some travel may be required
  • All contractors shall be required to travel to the Facility in Clarksburg, WV to receive the PIV Card and device at the beginning of employment
  • Some occasional travel may be required for in-person meetings in Clarksburg, WV

WAGE INFORMATION

Target salary range: $70,000.00 - $85,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.

EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact View email address on click.appcast.io for assistance.

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