Records Clerk

Salary : $40,159.70 - $60,239.55 Annually
Location : Rowlett, TX
Job Type: Full Time
Job Number: 2026-00221
Department: City Secretary's Office
Division: City Secretary
Opening Date: 10/22/2026
Closing Date: 11/13/2026 11:59 PM Central
FLSA: Non-Exempt
Max Number of Applicants: 50


Description
Hiring Range: $40,159.70 - $45,179.66 ( on qualifications)
Full Salary Range: 40,159.70 - $60,239.55

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Under general direction, to work with departments in transferring, storing, and retrieving records in compliance with the records management program, city and state statutes and industry standards. Perform a variety of technical duties in the maintenance of city records; and coordinates outsource storage and retrieval and information as required by City Ordinance and Records Management Laws of the State of Texas. To receive, research, and process all requests for public information in compliance with the Texas Public Information Act.

Essential Job Functions

• Serve as primary contact for outsource storage vendors, overseeing transfer and retrieval of
  information stored offsite.
• Assist departments in reference and retrieval of records stored offsite.
• Assist in records destruction process; pulling records approved for destruction, witnessing onsite
  shredding of records by mobile shredding vendor.
• Complete record checkout forms and review status of records extending due dates or request
  records be returned to the offsite storage.
• Compile statistics, collect data and submit monthly/quarterly statistics on record requests.
• Perform a variety of filing and general office duties.
• Perform related duties as assigned.
• Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

• Receives and reviews all open records requests and makes initial determination as to which requests require a legal opinion and coordinates those requests with legal.
• Coordinates the dissemination and gathering of information for open records requests from all City departments.
• Reviews requested records and redacts or reviews redaction of confidential information prior to releasing documents to the public.
• Conducts photocopying, scanning, and other general administrative support duties.
• Maintains and updates Open Records Requests Standard Operating Procedures.

• Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

Minimum Requirements

• High school diploma or general education degree (GED)

KNOWLEDGE, SKILLS, AND ABILITIES

• One (1) year records management, clerical or related experience, demonstrating knowledge of Word and Excel and experience with scanning equipment, databases and microfilm equipment
• Must be able to maintain effective working relationships with city staff, council and general public. Ability to work with difficult people.

Other Requirements
Valid driver's license required. Must have and maintain a good driving record in accordance with the driving standards established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.


Ability to work nights, weekends and special events as required.

Work primarily performed in climate-controlled office environment with frequent sitting, walking and standing. Moves 12" x 15" boxes filled with documents weighing up to 35 lbs.
The City of Rowlett is proud to support a healthy work/life balance by offering a 4-day work week, with standard business hours of 7:30 a.m. to 5:30 p.m., depending on departmental schedules

We offer a comprehensive benefits packagethat includes vacation, holiday, and sick leave, along with medical, dental, vision, prescription drug coverage, life insurance, AD&D, and long-term disability insurance.

To support our employees' long-term financial goals, the City participates in the Texas Municipal RetirementSystem (TMRS), featuring a generous 2:1 match.

For a more detailed overview of our benefit package, please visit our
01


Do you have a current Texas driver's license? (Your driving record will be considered to the extent that you will drive a City vehicle or conduct City business in your personal vehicle).

• Yes
• No
• No, I do not have a Texas driver's license, but I will be able to obtain within the first 60 days of employment. (For out of state applicants)

02


Do you have a High School Diploma or GED?

• High School Diploma
• GED
• Neither

03


How many years of experience do you have in records management, clerical work, or a related field?

• No experience
• Less than 1 year
• 1-2 years
• 3 or more years

04


Do you have experience working with the public, including handling difficult customers or situations in a professional manner?

• Yes
• No

05


Please describe your experience with records management, clerical duties, or maintaining and organizing records.
06


What level of experience do you have using Microsoft Word and Excel?

• No experience
• Basic - Able to create documents and enter data
• Intermediate - Able to format documents, create spreadsheets, and organize data
• - Advanced - Able to use formulas, reports, and advanced features

07


Are you willing and able to work nights, weekends, and special events as required?

• Yes
• No

08


Do you have experience handling public information requests?

• Yes
• No

09


If yes, please describe your experience handling public information requests, including your responsibilities.
Required Question