Salesperson - Full-Time Retail

AAA Club Alliance is seeking a Tag & Title Administrator to join our team in the King of Prussia, PA location. Base Salary: The starting base compensation for this position is $19.15 to $24.50/hourly. Medical, dental, vision, retirement plans, and more

• Paid Time Off: 3+ weeks accrued in your first year and holiday time off
• Work Schedule: Monday-Friday 8AM-4PM; Professional development programs and tuition reimbursement

Serve as a business line expert to advise and guide associates in completing state specific transactions, processing procedures and regulations.

• Research information with state representatives in order to problem solve difficult transactions or reconciliation issues and obtains information on processing transaction anomalies.
• Maintain quality client relationships by serving as a point of contact for assigned commercial accounts. Process commercial account transactions within contract guidelines, reviews documents, invoice preparation and timely output disbursement. Provide phone support to client’s staff. Responsible for Accounting functions for retail store locations within assigned state; inputting ad-hoc check requests, balancing work to state cash drawer and requesting EFT, reconciling P-card transactions and reconciling commercial account transactions.
• Protect customers’ confidentiality and privacy in accordance with AAA Club Alliance and state specific regulatory requirements. Stay current on state laws relating to Motor Vehicle Code governing license, title and registration. Legitimately access state and vendor computer systems and accurately enter information and process applications.
• Monitor retail stores’ compliance for completion of monthly verification of state issued inventory. May monitor and order state inventory for retail stores.
• Review, track and monitor retail stores’ completed applications for accuracy to maintain less than 2% error rate.
• In absence of the Program Administrator, messenger work for retail store clients to state specific Motor Vehicle Office for processing, then review, record and disburse output. Provide administrative support for Tag & Title Business Manager.
• High school diploma or equivalent; 2-4 years in an administrative or customer service role, and 3 years of related state specific department of motor vehicle business-like experience preferred.
• Must maintain a satisfactory criminal history and meet all state specific legal requirements for this job.
• Ability to learn, retain and communicate State specific Vehicle Code Regulations pertaining to Vehicle and/or Driver License applications required to complete client transactions.
• Ability to complete all departmental training and workshops.
• Excellent customer service and communication skills to enable accurate completion of assignments, proper handling of complex transactions and constructive interaction with others.
• Proficient in the use of Microsoft Office, Word, Excel, Internet and competent keyboarding skills to accurately and efficiently complete daily work assignments.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Paid company holidays
• Continual learning reimbursement up to $5,250 per year
• ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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