Senior Case Manager

Senior Case Manager – Amaro Law Firm

Who We Are

The Amaro Law Firm is a well-established and nationally recognized Plaintiff’s law firm based in Houston, Texas. For over 20 years, we have been dedicated to helping the injured and wronged in

personal injury, insurance claims, and mass tort litigation.

The Role

We are seeking a Senior Case Manager to join our high-energy legal team. This position offers significant opportunities for long-term career development within our growing practice.

Required Experience

• 5+ years in personal injury case management
• Comprehensive case handling from treatment through settlement
• Expertise in demand letter preparation
• Advanced settlement negotiation skills
• Assisting clients with treatment coordination
• Client management and communication per Standard Operating Procedures
• Delivering 5-star, justice-driven service
• Ability to achieve KPI metrics
• Bilingual in English/Spanish

Key Responsibilities

• Overseeing client treatment compliance and case progression
• Collaborating with attorneys on pre-litigation matters
• Conducting thorough case investigations and fact-finding
• Managing file organization and tracking
• Preparing and analyzing detailed reports
• Handling a high-volume caseload in a fast-paced environment

Required Qualifications

• Proven experience in a high-volume professional setting
• Exceptional organizational and multitasking abilities
• Superior verbal and written communication skills
• Strong attention to detail with effective deadline management
• Collaborative, team-oriented mindset

Preferred Skills

• Proficiency with FileVine software
• In-depth knowledge of medical terminology
• Expert-level settlement negotiation experience

Key Characteristics

• Punctual and reliable
• Highly self-motivated
• Collaborative and team-focused
• Receptive to constructive feedback
• Professional demeanor
• Results-driven with a focus on excellence

Schedule

• Monday - Friday | 8:30 AM - 5:30 PM or 9:00 AM – 6:00 PM
• Overtime typically optional

Compensation & Benefits

• Competitive salary
• Comprehensive medical, dental, and vision coverage (no cost to employees)
• 401(k) with employer matching
• Generous paid time off
• Parental leave
• Professional development assistance
• Life insurance

Equal Opportunity Employer

Amaro Law Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We are committed to fostering a diverse and inclusive workplace where all employees can thrive.