Senior Tier 3 Tech Support Engineer (Mitel & Networking)
Black Box
Black Box in Plano, Texas is seeking a Tier 3 Technical Support Engineer to provide exceptional technical support to clients, solving complex hardware, software, and network issues. The role requires 5+ years of experience in technical support engineering, preferably in a call center environment, along with strong networking skills. The ideal candidate must possess a Bachelor’s Degree in Information Technology or a related field. Responsibilities include diagnosing client issues, utilizing diagnostic tools, and maintaining a high level of client service. #J-18808-Ljbffr Black Box
Vacancy posted 22 hours ago
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