Hotel Front Desk Attendant

Comfort Inn Laurel - Fort Meade

Laurel, MD

Job Description
Job Description
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Compensation:
$15.50 - $17 yearly
Responsibilities:
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Take reservations in person, via email, or over the phone, including group bookings.
Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Strong customer service skills with a guest-focused approach.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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Vacancy posted 4 days ago

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