Medical Assistant Hybrid (Front & Back Office Support)

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Training & development

PRIMMED HYBRID MEDICAL ASSISTANT (FRONT & BACK OFFICE | PAIN MANAGEMENT)

WHO WE ARE LOOKING FOR

We are not looking for an “average Medical Assistant.”

We are looking for someone who:

• Moves fast without losing accuracy
• Stays calm in a busy, high-volume clinical environment
• Takes ownership without needing constant direction
• Understands that in pain management, details matter—medically and legally
• Can shift seamlessly between patient care, procedures, and front office coordination

If you enjoy structured chaos, patient interaction, and being the backbone of a clinical team—this role will feel like home.

WHAT YOU WILL DO

You will be a key player in both clinical care and clinic operations , supporting providers, patients, and procedures from start to finish.

Clinical & Back Office

• Bring patients into rooms and prepare them for visits
• Take vitals, history, and reason for visit with accuracy and speed
• Perform injections, UDS, and routine clinical testing
• Maintain clean, compliant, and fully documented patient charts
• Assist providers during examinations and urgent needs
• Ensure OSHA, HIPAA, and infection control standards are always followed

Procedure Support

• Prepare patients for procedures and complete structured intake
• Start and manage IV access using sterile technique
• Monitor patients during procedures and recovery
• Work closely with physicians and anesthesiology teams in real time
• Assist with discharge, IV removal, and patient instructions
• Make pre-procedure reminder calls and post-procedure follow-ups
• Help coordinate smooth patient transport and flow

Front Office & Coordination

• Answer and document patient calls with accuracy and urgency
• Process prescription refill requests per protocol
• Support prior authorizations and appointment scheduling
• Keep patient flow organized and efficient across the clinic

WHAT SUCCESS LOOKS LIKE HERE

Success in this role means:

• Patients move smoothly through the clinic without delays or confusion
• Providers feel fully supported and never “waiting on you”
• Documentation is clean, accurate, and audit-ready
• Procedures run safely, efficiently, and on schedule
• Patients feel cared for from intake to discharge

YOU WILL BE RESPONSIBLE FOR

• Accuracy in clinical documentation and EMR entries
• Speed and precision in patient flow and rooming
• Safe execution of IVs, procedures, and post-procedure care
• Clear, professional communication with providers and staff
• Maintaining compliance in every step of care
• Keeping the clinic running smoothly—even on high-volume days

WHAT YOU NEED TO QUALIFY

• Certified Medical Assistant (CMA or RMA required)
• Active BLS/CPR certification
• IV placement training or certification
• 2–3+ years Medical Assistant experience
• 1–2+ years procedural or pain management experience preferred
• Strong EMR experience and fast typing (40+ WPM)
• Working knowledge of HIPAA and OSHA standards

WHY THIS ROLE MATTERS

In a pain management practice, every detail affects:

• Patient safety
• Legal documentation
• Provider efficiency
• Clinic flow

This is a role for someone who doesn’t just “assist”—they keep the entire clinical system moving.