Cisco Support Engineer

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks: Company Snapshot Over 12,000 professionals in over 40 locations across 3 continents Top 10 U.S. IT Staffing Firm Largest minority-owned U.S. IT Staffing Firm Top supplier to Fortune 500 companies Staffing Industry Analysts’ "Best Staffing Firms to Work For" recognition 4 years in a row Job Description Job Title: CISCO Support Engineer Duration: 3 Years Work Location: Atlanta GA 30308 Job Description: Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms. Qualifications Perform and coordinate trouble resolution for Consumer Voice Over IP platforms. Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms. Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met. Identify and troubleshoot VoIP service impacting troubles. Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. Additional Information If you want to apply for this position or know more about this position, please contact: #J-18808-Ljbffr Collabera