Senior CS Ops Leader: Growth, Data & AI-Driven Success
Bazaarvoice
Bazaarvoice is seeking a Senior Manager, Customer Success Operations in Austin to lead a small CS Ops team, owning metrics, data governance, and the CS tech stack. You will turn customer signals into actionable programs for CSMs and leaders, ensuring trusted metrics and scalable workflows across the customer lifecycle.
You will drive adoption of AI-assisted processes, partner with Sales, Finance, and Revenue Ops, and help shape how CS delivers retention and expansion while improving customer
#J-18808-LjbffrVacancy posted 1 day ago
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