Account executive

PERMANENT – FULL TIME (40H/WEEK) REMOTE The Account Executive is responsible for developing new business opportunities, managing the full sales cycle, negotiating contracts, and ensuring ongoing customer satisfaction. This role requires a strong understanding of ERP systems and the ability to align technology solutions with customer needs. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT & MARKET GROWTH Identify, prospect, and engage potential customers in target industries. Analyze customer business processes to determine ERP/SAP solution needs. Present and demonstrate ERP/SAP features and benefits tailored to client requirements. Act as a brand ambassador for N’ware Technologies at industry events, trade shows, and networking activities. Provide market and customer feedback to the product development team to support continuous improvement. SALES CYCLE MANAGEMENT Lead the full sales process from prospecting to closing. Evaluate pricing, credit terms, guarantees, and delivery timelines in alignment with company policies. Prepare or oversee the preparation of quotes, proposals, and sales contracts. Negotiate agreements that maximize company profitability while ensuring customer value. Collaborate with internal teams to ensure successful project delivery and maintain proactive communication with customers. CUSTOMER SATISFACTION & ACCOUNT GROWTH Follow up with clients post-implementation to ensure satisfaction and adoption. Identify opportunities for upselling or cross-selling related ERP modules, services, or integrations. Maintain long‑term client relationships built on trust, reliability, and expertise. ADDITIONAL RESPONSIBILITIES Perform other duties and responsibilities as assigned by the supervisor in support of departmental goals. DESIRED PROFILE Leadership & Teamwork: Ability to mobilize teams and collaborate effectively. Consultative Selling: Excellent listening skills and the ability to identify and translate customer needs into tailored solutions. Persuasion & Persistence: Skilled in overcoming objections and closing deals. Customer-Oriented Approach: Driven to deliver exceptional service and long‑term value. Results-Driven: Motivated to meet and exceed sales targets and corporate objectives. Adaptability: Comfortable working in a dynamic, evolving environment. Time Management: Able to manage deadlines and multiple priorities under pressure. Stress Tolerance: Resilient in high‑pressure sales environments. JOB REQUIREMENTS Bachelor’s degree or college degree in Business Administration, Computer Science, or a related field. Experience: 5–7 years in ERP, software, or technology sales. ERP/SAP Knowledge: Strong understanding of ERP systems; experience with SAP Business One is a strong asset. #J-18808-Ljbffr