Residence Inn Fort Lauderdale Plantation - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located 15 minutes from the airport and Port Everglades, Residence Inn Fort Lauderdale hotel has newly-renovated suites! Our new apartment-style suites feature stylish dcor and separate living and sleeping areas. The highlight of every suite is the fully-equipped kitchen with stainless steel appliances and cookware. Extended stay travelers appreciate our free perks including free grocery delivery, daily hot breakfast and evening Mix with free apps and drinks (Mon-Wed). With business-friendly amenities such as free WiFi, 24-hour business center and 550 sq. ft. meeting room, corporate travelers experience hassle-free travel. Just minutes from FLL Airport and near BB&T Center, Hollywood Beach and Sawgrass Mills Mall, Residence Inn Fort Lauderdale hotel is a top choice among Plantation hotels.