Case Coordinator

Job Title: Case Coordinator

Job Summary:

CASES is seeking a Case Coordinator to join their Nathaniel Community Success (NCS) team, an alternative-to-incarceration program serving individuals with mental illness and substance use problems in Manhattan and Brooklyn. The successful candidate will work with a multidisciplinary team to provide individualized case management, link participants to essential services, and offer court-ordered supervision. The goal of the program is to help participants achieve and maintain recovery while reducing criminal recidivism. The ideal candidate is a passionate individual committed to social justice, evidence-based practices, and recovery-oriented services who wants to make a positive impact in the lives of individuals impacted by the criminal legal system.


Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM

Location Address: 25 Chapel Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning).


Salary: The salary for this role is $56,000 per year

What You Will Be Doing:

• Collaborate with NCS colleagues to collectively manage the team caseload
• Provide in-person services in the program office, as well as in the community, with the location of service delivery determined by participant need
• Conduct on-site program groups according to training and competence to engage participants in on-site services
• Provide intensive case management services by communicating with community treatment providers, conducting site visits, and attending case conferences to engage and support participants in community treatment
• Assess participants' immediate needs, legal circumstances, and engagement needs
• Use Motivational Interviewing to identify risk factors for criminal recidivism, inform participant of risk factors, and identify community resources to support participant to reduce dynamic risk factors and address needs
• Act as advocate and liaison for participants in securing access to community services, housing, income support, and naturalsupportssuch as self-help
• Complete charting using database following program standards and timelines
• Involve family, significant others, and participant-identified collateral contacts in service provision
• Collaborate with team members to provide coverage for after-hoursreporting schedule to support participants engaged in employment, vocational training, and education services
• Provide culturally competent services in accordance with CASES policies and practice
• Develop andmaintainstrategic alliances with community providers
• Any other duties as required by the Team Leader, Director, and Senior Director.

What We Are Looking For:

• Minimum of two years of experience working with individuals with mental illness, substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system
• At least one year of experience conducting group sessions using evidence-based practice
• Experience understanding various models and theoriespertaining totreatment of mental illness and substance use
• Willingness to learn and adopt evidence-based principles to reduce recidivism risks
• Extensive knowledge of community treatment, support services, and resources.
• Highly organized and self-motivated

Preferred Skills:

• Fluency in Spanish

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off - starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit to learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.


CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm
35 hours per week excluding breaks