Clinical Account Associate, LA

Responsibilities Work with the Clinical Account Executive (CAE) on plans for gaining and retaining new and existing clients. Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives. Identify opportunities with existing customers on the use of Tempus algorithmic tests and add‑ons. These include but are not limited to HRD, TO, DPYD, UGT1A1, and PURist. Collaborate with Clinical Account Executives on upsell opportunities for various products. Drive customer adoption of online ordering through the Tempus Hub and EMR integrations. Identify and develop partnering opportunities between prospective oncology clients and Tempus. Promote and drive compliance with new web‑based molecular information tools for all clients. Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership. Monitor performance of sales to ensure objectives are met. Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc. Embrace, embody and represent the Tempus company culture at all times to external and internal constituents. Build and maintain relationships with physicians and office staff to drive clinical orders in the community. Build and maintain relationships with pathology departments to ensure smooth specimen sendouts and tissue procurement. Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3× month per physician). Coordinate Medical Affairs report review with physicians after clinical orders. Order kit and literature replenishment at accounts. Identify and attend approved local conferences. Work with accounts to obtain necessary clinical data/progress notes for Tempus‑tested patients. Qualifications Demonstrate the capacity to quickly learn relevant genomic and oncology information. Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines. Maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives. Excellent customer service skills and ability to connect with healthcare professionals. Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. Strong administrative skills and sophistication to manage business in complex environments. Demonstrate Tempus’ values by acting with integrity, respect and trust. Education & Experience B.S. in biology, life science, business or marketing with 1+ years of applicable experience. Preferred Experience Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations. General clinical experience. Location & Travel Must live in the Los Angeles region or the nearby area for this position. Additionally, live within the NorCal territory—ideally Sacramento—and travel throughout the territory as needed. Salary & Benefits Pay Range: $55,000–$75,000 (California). Salary may vary for other locations. Benefits may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Equal Opportunity Statement We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additional Conditions Tempus reasonably believes that criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. #J-18808-Ljbffr