Customer Care Coordinator - Travel Services
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About the job Customer Care Coordinator - Travel Services
Position Overview
- Serve as a primary point of contact for travel-related inquiries
- Provide timely and accurate responses to customer questions
- Support travel planning coordination and itinerary updates
- Monitor client needs before, during, and after travel
- Maintain detailed documentation and follow-up communication
- Adhere to company procedures and service standards
- Strong customer service and relationship-building skills
- Detail-oriented with strong follow-through
- Self-directed and comfortable working remotely
- Experience in customer service, sales support, or administration preferred
- Comfortable learning new systems and online platforms
- Interest in travel or tourism is a plus
- Training, tools, and ongoing mentorship
- Flexible remote work environment
- Advancement opportunities within the organization
- Positive, service-focused team culture
Vacancy posted 1 day ago
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