Clinical Informatics Manager

Stamford Health is hiring a Fulltime Clinical Informatics Manager!

At Stamford Health, we believe that every patient deserves compassionate, personalized, person‑centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:

• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

Responsibilities:

The Clinical Informatics Nurse Manager serves as the liaison between clinical staff, information technology teams, and organizational leadership. This role leads clinical informatics initiatives, manages system implementations and upgrades, supports end-user training, and promotes the effective use of healthcare technology to enhance patient care and operational performance. It is fundamentally important that the individual in this role understands clinical workflow and how the software applications are used to support it. The Clinical Informatics Nurse Manager will analyze, research clinical information systems and processes and assist with design. The CINM will work with end users to understand requirements and work processes that can be improved using information technology and will facilitate system support including troubleshooting software, equipment, access and user problems.

• Instructs RNs and other clinical staff on the appropriate use of software applications for their role. The CINM will teach staff in both individual and group settings while employing a variety of teaching strategies in order to maximize effectiveness. Lead and supervise clinical informatics staff. Develop departmental goals and strategic plans. Collaborate with nursing, physician, and administrative leaders. Manage nursing informatics projects from planning through implementation.
• Acquires knowledge of healthcare application software through the active participation on implementation teams, application testing and problem resolution. In this role, it is important to learn core clinical system processes, aid in the research of reported issues and keep up the implementation of resolutions. Participates in long range planning and strategies for new applications or enhancements to current applications. Oversee optimization and maintenance of EHR system. Collaborate with IS Team on system upgrades, testing, and workflow redesign. Ensure clinical documentation supports quality and regulatory requirements. Evaluate and improve clinical workflows through technology.
• Monitor key performance indicators and outcomes. Create dashboards and reports for leadership. Collaborate with quality, finance, and operational teams to leverage healthcare data.
• Acts as a liaison to Patient Care Services staff in order to ensure that issues brought up during training are researched and resolved in a timely fashion. Will play an integral role in supporting Patient Care Services during downtime procedure.
• Provides advancement of clinical applications, interfaces and reports through effective implementation of solutions, which support the user and application needs of the organization. In this capacity, the Clinical Informatics Manager will assist in the design, implementation, testing and ongoing operation of clinical applications.

Qualifications:

• BSN required, MSN in Nursing Informatics preferred
• 5 years of clinical experience in a hospital or healthcare setting to include at least three years of informatics experience with progressive responsibility to include leadership of a team implementing a major clinical information system
• Connecticut RN License is required.
• The ability to compile objective and measurable data and produce written reports is required
• The ability to develop and communicate written policies and procedures is required.
• High level of competency with computers and computer software such as MS Office or equivalent is required. Specifically, the ability to perform data and statistical analysis using Microsoft Excel or equivalent is required
• Excellent organizational, communication, interpersonal and public speaking skills are required
• Experience with EPIC required, Rover, Epic MyChart Bedside, and Get well Network preferred, Kronos.
• Nursing informatics certification preferred.