Remote Bilingual Resolution Specialist (2nd Level Support)

Aqua Finance, Inc.

Remote job

A leading financial services company is seeking a Resolution Specialist in Charlotte, NC. This full-time role involves monitoring borrower complaints, ensuring one-call resolutions, and providing 2nd level support to teams. Required qualifications include a high school diploma, 2 years of customer experience, and bilingual proficiency in English and Spanish. The position works Monday to Friday with rotating Saturdays. The employee will be primarily office-based and engage regularly with internal leadership and compliance. #J-18808-Ljbffr Aqua Finance, Inc.

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Vacancy posted 5 days ago

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