Service Operations Manager - Institutional

As an Ecolab Service Operations Manager, you will select, train, develop and coach a team of service representatives with an emphasis on Ecolab’s equipment, machines, and service offerings to support area growth and ensure successful delivery of our total value to the customer. In this critical leadership role, serve as the support leader for execution of our equipment and support infrastructure at the customer and within the area to deliver strong customer outcomes. What’s in it For You The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments Work with the world’s most recognized and iconic brands The ability to make an impact with a company that is passionate about your career development On the job training where you will learn from subject matter experts with proven success Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! Gain the following experiences in this role: Field leading others Customer retention focus Conflict resolution and Collaboration skills Talent development and coaching skills Productivity and Operational Efficiency Cost control and P&L management understanding What You Will Do Manage a team of individual contributors with an average team size of 6-12 direct reports Responsible for the equipment, storage shed and 3rd party cost management within the area Accountable for achieving Corporate Account rollout goals, equipment and Ecolab dish machine program (EDP) utilization and foundational operations platforms within the area Ensure team achieves all installations and heavy service performance metrics and follows established processes and protocols Coach team to repair, perform preventative maintenance and installation of equipment and solutions Recommend productivity objectives, leveraging technology, routing capabilities and safety support tools Coordinate installations across the area, communicate effectively with DM and CA stakeholders Efficiently manage leased equipment, non-sold equipment for proper payback and returns Position Details: Candidate must reside within a commutable distance from Nashville, TN 25% overnight travel required Minimum Qualifications High School Diploma or equivalent/GED Combination of 3 years mechanical, sales and/or leadership experience Position requires a current and valid driver’s license Ecolab conducts a background check and drug screens on all candidates who receive a job offer No Immigration Sponsorship available Physical Demands Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Preferred Qualifications Prior sales leadership experience About Ecolab Institutional: Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms annually. From restaurants, hotels, and long-term care facilities, to schools, commercial buildings, and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation. Annual or Hourly Compensation Range The total Compensation range for this position is $85,800-$128,800 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit