Resource Navigation Manager

Job Description

Job Description

United Way of Lane County's Early Childhood Hub seeks an enthusiastic and engaged Resource Navigation Manager to lead our newly established closed-loop navigation and referral system primarily serving families with children from prenatal to age 5. The Navigation Manager will maintain, oversee, and evolve the referral system, supervise Resource Navigators, and engage in community resource outreach and system-wide organization.

Individuals successful in this position can manage multiple projects simultaneously, have a high degree of accuracy and attention to detail, strong technology skills, and thrive in an environment with complex work. Existing knowledge of resource navigation and the family supports available in Lane County is helpful but not required.

This is a well-resourced grant funded position with the opportunity to strengthen community connections and improve access to services for local families.

To apply, please submit resume and cover letter.

 

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

 

The successful candidate will be able to perform each essential duty listed below at a satisfactory level:

• Grounds community building efforts in anti-racism, challenging systemic oppression, equity, wealth disparity, intersectionality, and other areas important to social justice.
• Understands and can implement concepts of trauma informed care and Belonging into work.
• Supervises and works alongside resource navigators.
• Builds and maintains family support and parenting education projects and meetings while strengthening and maintaining collaborative relationships with external partner organizations.
• Maintains and updates website content; continually deepens knowledge of available resources across the county
• Oversees data collection and tracking efforts, identifies emerging data needs, and implements improvements to data systems and processes. 
• Participates in cross-sector networks and collaborative initiatives focused on community resource navigation and resource mapping
• Fosters trust, alignment, and strategic partnerships to support shared goals and successful project outcomes.
• Communicates constructively, cultivates self-awareness and emotional intelligence, reflects on how to improve.
• Communicates effectively in writing with ability to create or collaborate in grant writing and reporting requirements.