Project Manager

Project ManagerWe are looking for a Project Manager who has experience in the A/V installation, Digital Signage, or construction industries who can manage multiple digital solution installations for our clients. The Project Manager is the primary project management lead who is accountable for running multiple AV Install projects through both Installation Planning and Execution phases, creating a predictable experience for both employees and clients alike. This position will be a part of a rollout of several projects with similar scopes of work. You will work closely with a Program Manager who is running this business vertical to forecast and plan installations for each customer assigned.Key Responsibilities:Responsible for planning, facilitating, and administering the installation projects assigned to them.Coordinate internal resources and installation sub-contractors to ensure that all elements of the overall solution are properly and effectively deployed.Will serve as first level of technical escalation for installation issues for assigned program team.Assisting install managers with more complex installations.Identify, assess and communicate with all stakeholdersManage the triple constraints on any given project: Schedule, Cost and QualityManage overall project timelines and milestones by working with cross functional team, while considering budget, schedule and quality of the projectAssume full ownership for the project and escalate to senior management as needed to ensure company and client goals are metManage/initiate all project billing per the SOWParticipate in weekly project reviews with internal teams and clients as requiredEnsure client and internal milestones are met and appropriate approvals are obtained and documentedTravel up to 30%Administration:Collect and maintain all required project artifactsWork with Account Managers to create change orders as requiredManage/initiate all project billing per the SOWProvide timely and professional client service to ensure client’s expectations and needs are metEnsure client and internal milestones are met and appropriate approvals are obtained and documentedReview Budget vs. Actuals on all projects weekly to ensure we are within scopeProvide Weekly update to management on install success/fail metricsEducation and Experience:7+ years installation project related experienceKnowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferredBachelor’s Degree preferredAVIXA CTS and/or Digital Signage Federation certification desiredExperienced user of software CRM tools. Proficient with Microsoft Office applications.Strong technical aptitude and ability to translate technical concepts for non-technical buyersKey Competencies/Behaviors:Highly flexible and able to respond quickly to unforeseen changes in projects and customer requirementsSelf-motivated, achievement-oriented with superior planning and time management skillsExcellent written communication and presentation skillsTeam oriented; Ability to collaborate cross functionally and to influence without direct authorityPositive attitude; willingness and initiative to learnMust be comfortable working in a deadline-oriented, fast paced business environment with shifting prioritiesMust be able to handle multiple projects at onceCore Values:Passionate: We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and have fun along the way!Respectful: We value diversity, merit and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values.Do the Right Thing: We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.Helps First: We are stronger when we work together. We help first—whether it’s with our clients or our internal teams.Nimble Minded: When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.Expects Excellence: We will measure performance and are accountable for results. We are committed to getting it right.Benefits:Company paid individual portion of Medical, Dental, Life, Long and Short-Term Disability insurances; access to participate in company Vision insurance and other voluntary benefit programs; eligibility for a high-deductible health plan (HDHP) with HSA option, including HSA company contribution, FSA, DCFSA; 401(k) program, including company paid match of up to 3% of annual salary; paid time off and holiday pay. May be subject to change based on open enrollment periods or at the Company’s discretion.