Contact Center Supervisor: Customer Care & Team Performance
Chicago Lighthouse for People Who Are Blind or Visually Impaired
The Chicago Lighthouse for People Who Are Blind or Visually Impaired is seeking a Contact Center Supervisor in Chicago. This role involves overseeing a team of agents, ensuring high-quality customer service, and compliance with regulations. The ideal applicant will have a background in business management, experience in contact center operations, and a commitment to serving individuals with disabilities. Benefits include health insurance after 30 days, paid holidays, and a 401(k) plan with company match. #J-18808-Ljbffr Chicago Lighthouse for People Who Are Blind or Visually Impaired
$110k - $130k
...Customer Service Team Lead Job Locations US-IL-Chicago Requisition... ...the delivery of care and providing superior force... ...Administration (GSA) is seeking call center services to support the GSA... ...60604; however, work may be performed remotely or at an alternate...PerformanceContract workTemporary workWork at officeRemote work$48k - $50k
...STATEMENT OF PURPOSE: The Contact Center Supervisor is responsible for direct oversight of a team of contact center... ...a world class, high performance contact center... ...centered that focuses on customer satisfaction and retention... ...of Evolent/County Care regulations and policies...PerformanceFull timeTemporary workLocal areaMonday to FridayShift workRotating shift$20 per hour
...Customer Care Team Lead Bilingual Spanish This job is located... ...customers are at the center of everything we do,... ...and other key performance metrics. Ensure new... ...Support Customer Care Supervisor by escalating employee... ...Requirements: Previous Contact Center experience in...PerformanceWork at officeFlexible hoursAfternoon shift$174.07k - $374.92k
...passionate colleagues who care deeply, innovate with... ...at a time. Title: Center Medical Director Company... ...is to lead the clinical team at their center in providing... ...-solving. Conduct performance reviews and discuss provider... ...Our teams reflect the customers, patients, members and...PerformanceHourly payFull timeLocal area$41.5 - $56 per hour
...Chicago. This role involves leading a team to provide exceptional customer service and operational excellence at a local tax preparation center. Candidates should have over 3 years in... ...compliance. Competitive pay and performance rewards are offered, ranging from $41....PerformanceHourly payLocal area$20 - $22 per hour
Help at Home in Chicago, IL is seeking a Care Supervisor to develop and monitor care plans, ensuring clients receive quality care. The position... ...skills. This role includes responsibilities like performance monitoring, training, and documentation, with benefits including...PerformanceHourly pay- ...may increase the level of care they provide for their residents... ...within our 24/7 call center. This leadership role is... ...positive result workflows, supervisor support, call center performance, and staffing continuity across... ...supervisors or leading teams preferred Strong attention...PerformanceFull timeShift workNight shiftWeekend work
$60k - $67k
...you’ll be responsible for: The Customer Service Manager is responsible for leading the team responsible for answering phone... ...day supervision, training, and performance support of the team. Contribute... ...management, managing a call center, or customer service. Advanced...PerformanceWork at officeRemote workWork from homeMonday to Friday- ...Overview: T he STR Customer Service Team Lead provides direct oversight of... ...program policies and contractual performance standards, and serves as... ...operations, or call center environments, with demonstrated... ...about whether you have been contacted by a Priwils employee, please...PerformanceContract workTemporary workWork at office
- ...or Visually Impaired is seeking a Call Center Team Lead in Chicago, IL. This position is integral... ...Leadership Team to ensure outstanding customer service. Responsibilities include... ...scheduling issues, and monitoring call center performance. The ideal candidate will have strong...PerformanceRemote job
- ...Illinois. This role encompasses leading the store, ensuring superior customer experiences, and managing both profits and operational... ...history of managerial experience and a commitment to driving performance in a vibrant retail environment. Competitive pay and benefits...Performance
- ...manufacturing facilities, 29 Service Centers and 44 Metal Mart locations... ...to our core values. Join our team, and become an employee owner... ...employees ~ Financial performance incentive programs ~ In-... ...employees. Sales/customer service experience in metal components...PerformanceFull timeTemporary workTraineeshipWork at officeImmediate start
- ...Customer Service- Team Lead Position Summary The Team Lead CSR is responsible for overseeing daily... ...customer concerns while driving team performance, productivity, and service excellence.... ...Skills Experience in call center, retail, or service industry environments...PerformanceWork experience placementWork at officeFlexible hours
$86k - $104k
...Senior Health Center Manager (Full-Time, Exempt... ...Medical Services team. At Planned... ...reproductive health care. We are proud to... ...goals with a strong customer service... ...Financial and Performance Management (20%):... ...how your data is processed, please contact us.PerformanceHourly payFull timeTemporary workLocal areaMonday to FridayFlexible hours- ...Lantern is the specialty care platform connecting... ...with a dedicated care team, including Care Advocates... ...satisfaction, retention, and performance by ensuring seamless... ...as the main point of contact for provider clinical and... ..., Ambulatory Surgery Centers and Hospitals of differing...PerformanceTemporary work
- ...and operate plasma collection centers throughout the United States.... ...has been committed to patient care and medical innovation for over... ...feedback for comprehensive employee performance evaluations, performance... ...With donation centers and team members throughout the U.S., Octapharma...PerformanceWork at officeWorldwideShift workWeekend workAfternoon shift
$240.72k - $324.87k
...Medical Education Center Director II Chicago, IL (Hybrid) The... ...physicians, the patients they care for, and the promise of a healthier... ...employee is empowered to perform at their best. Together, we advance... ...II on our Education Center team. This is a hybrid position...PerformanceWork at office3 days per week- NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for its European Wax Center location in Hillside, IL. You will drive sales performance, manage a team, and ensure guest satisfaction while overseeing daily operations. This role is ideal for candidates with a passion...PerformanceFlexible hours
- ...operate plasma collection centers throughout the United... ...committed to patient care and medical innovation... ...regulatory agencies and customers Collaborates in quality... .... Oversees the performance of preventive maintenance... ...With donation centers and team members throughout the...PerformanceWorldwideShift workWeekend workAfternoon shift
- ...Store in Chicago is looking for an Assistant Center Manager to support daily operations, manage personnel, and ensure high levels of customer service. The ideal candidate should... ...dynamic personality traits and effective team motivation skills. #J-18808-Ljbffr The UPS...
$79.99k - $114.98k
...consumers to pay more attention, to care more about our clients' brands... ...campaign adjustments based on performance trends Client communication... ...of reporting Primary contact for resolving billing discrepancies... ...and billing reconciliation team Lead client relationship...PerformanceTemporary workFreelanceFlexible hours$90k - $100k
...partnerships, and helping patients connect with the care they need. Location: In the assigned market... ...Salary: $90,000 - $100,000 annual salary (plus performance-based commissions) What We offer: ~ Great culture and team atmosphere ~ Comprehensive benefits (medical,...PerformanceLocal areaWeekend work$141.3k - $176.5k
...importantly, compassion and care for our fellow human.... ...selected to join the Centers for Medicare &... ...for Americans. YOUR TEAM Nuna’s Customer Success team is helping... ...continuously improve performance, remove friction, and... ...the primary point of contact for health systems...PerformanceShift work- ...Manager in Chicago, Illinois, to oversee a small to medium-sized team. The successful candidate will deliver client commitments while... ...ability to build strategic operational plans, ensuring high performance against contractual obligations. #J-18808-Ljbffr CBRE Group, Inc...Performance
$174.07k - $374.92k
Oak Street Health in Park Ridge, Illinois, is seeking a Center Medical Director to lead the clinical team in delivering excellent patient care. The role combines 80% clinical responsibilities and 20% administrative duties, focusing on mentoring providers and implementing...Full time$52k - $57k
...Universal is seeking a Service Manager in Chicago, IL. This role involves leading security operations and managing a team to ensure client safety and performance. The ideal candidate will have a leadership background, solid experience in managing operations, and strong...Performance$90k - $125k
...helps its clients drive growth, enhance performance and sustain leadership in the markets they... ...and reduce the cost of providing patient care. Investing in new partnerships, clinical... ...outcomes for patients. Joining the Huron team means you'll help our clients evolve and...PerformancePermanent employmentLocal areaImmediate startShift work- ...running We move fast, care hard, and fight for... ...Client Onboarding leads a team of specialists, driving... ...for driving team performance against key metrics such... ...Act as a key point of contact for client-facing teams... ...Knowledge of using Customer Relationship Management...Performance
$121.4k - $237.36k
...Driven Transformation (DDT) team makes AI work at scale by combining... ...across operations and customer domains, redefining what... ...initiatives, primarily tied to contact center interactions, self‑service,... ...experience and skills, Seniority and performance, Market and business...PerformancePermanent employmentFull timeLocal area$120.5k - $150.5k
...Team Manager, Customer Success Chicago, Illinois, United States Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform... ...Inspire, develop, and hold accountable a team of high-performing Customer Success Managers. Create clarity around goals and...PerformanceLive inWork at officeShift work3 days per week
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