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Contact Center Supervisor: Customer Care & Team Performance

Chicago Lighthouse for People Who Are Blind or Visually Impaired

The Chicago Lighthouse for People Who Are Blind or Visually Impaired is seeking a Contact Center Supervisor in Chicago. This role involves overseeing a team of agents, ensuring high-quality customer service, and compliance with regulations. The ideal applicant will have a background in business management, experience in contact center operations, and a commitment to serving individuals with disabilities. Benefits include health insurance after 30 days, paid holidays, and a 401(k) plan with company match. #J-18808-Ljbffr Chicago Lighthouse for People Who Are Blind or Visually Impaired

Vacancy posted 3 days ago
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