Administrative Assistant

Administrative Assistant

Lund is looking for a welcoming, dependable, and organized person to join our team as an Administrative Assistant and be that first point of contact for clients, staff, and visitors. The Administrative Assistant manages our front office operations, including supporting our Residential Treatment facility and Outpatient/Administrative Offices by monitoring access to the building, following door security protocols, and helping maintain a safe, secure, and welcoming environment for all. In this role, you will help ensure that everyone who comes through our doors—whether in person or by phone—feels supported. This role involves triaging calls and general inquiries, and making sure messages and needs reach the right people quickly. This position supports new employee onboarding, helps with Residential client admissions, and assists staff in using essential office tools and equipment. The Administrative Assistant also takes the lead on ordering and organizing office supplies to make sure teams across the agency have what they need. In addition to this work, this role provides administrative support for program operations, including client admissions and discharges, data entry for referrals and intakes, maintaining records in the EHR, and supporting insurance/Medicaid eligibility and billing-related communication, including follow-up on outstanding balances and escalation of complex issues as needed.

At Lund, we value kindness, collaboration, and a shared commitment to the families and children we serve. This is a full-time, in-person, 40-hour per week position. The rate of pay for this position is $21/hr.

Research shows that individuals from marginalized groups—such as BIPOC, LGBTQ+, women, people with disabilities, and those from working-class backgrounds—often hesitate to apply for jobs unless they can see themselves meeting and performing every responsibility and requirement. However, many skills can be learned on the job. If you can see yourself adding value to the role, our clients, staff, and guests and meeting most of the responsibilities and qualifications, we encourage you to apply!

What You Will Bring:

• Associates or Bachelor's Degree preferred, but not required.
• At least 2 years' experience working in a fast-paced office environment.
• Strong written and verbal communications skills.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent organizational skills and accurate attention to detail.

The successful completion of a background check is a condition of employment.