Vendor Manager

Work Arrangements: Hybrid Interview: Both Phone and In Person Client: North Carolina Division of Motor Vehicles Job Description The NC DMV is seeking an experienced, tech‑savvy Vendor Manager to oversee complex IT vendor relationships supporting DMV modernization and operational technology initiatives. This hands‑on role ensures contract compliance, vendor accountability, performance management, risk mitigation, and alignment with DMV business objectives. Key Responsibilities Manage multiple technology vendors, contracts, and service providers. Ensure compliance with contracts, SOWs, SLAs, milestones, and performance metrics. Monitor vendor deliverables, invoices, budgets, and contract lifecycle activities. Coordinate with Procurement, Legal, IT, Operations, Product, QA, and business stakeholders. Identify risks, resolve escalations, and drive vendor accountability. Review deliverables and ensure adherence to security, compliance, and technical standards. Support contract renewals, amendments, RFPs, and vendor evaluations. Communicate technical and contractual issues clearly to leadership. Required Qualifications Bachelor's degree or equivalent experience. 5+ years of vendor management for complex technology contracts. 5+ years managing state government procurement and contracts. 5+ years managing multiple IT vendors across modernization or operations. 5+ years interpreting contracts, SOWs, and ensuring compliance. 5+ years coordinating cross‑functional IT and business teams. 3+ years of vendor performance management and escalation handling. Preferred Qualifications Experience with systems integration, testing, data, and technical environments. Financial management, invoice validation, and contract lifecycle experience. Experience in government, regulated industries, or digital modernization programs. Certifications in Contract Management, Procurement, Vendor Management, or Project Management are a plus. #J-18808-Ljbffr