Global Service Desk Lead - Multi-Time Zone Ops

Cloudpso

CloudPSO is seeking a Global Service Desk Manager to oversee day-to-day IT support for clients across time zones. You will manage a distributed team, ensure service delivery against SLAs, and act as the escalation point for urgent issues across teams. You will coach leads and analysts, optimize ticket handling, and provide clients with clear visibility into service performance and improvement actions. #J-18808-Ljbffr Cloudpso

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Vacancy posted 4 days ago

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