Field Service Technician
$35 - $40 per hourFull-time
Security 101
Service Technician — Charleston, SC
Security 101 is seeking an experienced Commercial Security Service Technician to join our Charleston team. We are looking for a technician with 4–7+ years of experience servicing and troubleshooting commercial electronic security systems, particularly access control and IP video surveillance .
Compensation & Benefits
$35–$40 per hour , non-exempt, based on experience, technical skills, and product knowledge.
- Medical, dental, vision & prescription coverage
- Life & disability insurance
- 401(k) with company match
- Paid holidays & PTO
- Company vehicle, laptop & cell phone
- Career growth opportunities
What You’ll Do
- Service, troubleshoot, program, test, and commission enterprise security systems with minimal supervision.
- Troubleshoot and program networked access control and IP video systems.
- Service commercial intrusion alarm, visitor management, and IoT-connected systems.
- Diagnose LAN/network issues using tools such as Wireshark and other network scanning tools.
- Support customers through remote diagnostics and on-site service.
- Work with manufacturer SDKs and APIs for system integration.
- Deliver exceptional, professional customer service.
What We’re Looking For
- 4–7+ years of commercial electronic security service experience; strong experience with access control and IP video is required.
- Strong troubleshooting skills with networked security systems and customer networks.
- Practical knowledge of TCP/IP, LANs, internet technologies, and network diagnostics.
- Ability to work independently and resolve technical issues to the customer's satisfaction.
- Valid driver's license and clean driving record.
- High school diploma/GED required.
- Technical school or military training in electronics or communications is preferred.
Technology Experience
Experience or certification with systems such as , C•CURE 9000, LenelS2, Genetec, Avigilon, OpenPath, Hanwha, Genetec, Exacq, Axis, Milestone, IPConfigure , or similar platforms is a plus. Experience with ASSA ABLOY, Schlage, Von Duprin , and other electromechanical locking hardware is also valuable.
Physical & Other Requirements
Must be able to work in office and outdoor environments, climb ladders, operate boom/scissor lifts, and lift up to 50 lbs. Candidates must pass a background investigation and drug screening.
Security 101 is an EEO organization committed to a team-oriented, high-performance culture.
If you're an experienced security systems technician looking for a career opportunity, not just another service job—we'd like to hear from you.
Vacancy posted 2 days ago
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