Shipping Receiving Associate

Job Description

Job Description

The Shipping and Receiving Associate I is responsible for managing the logistics of receiving, storing, moving, and shipping orders within the company. This entry-level position requires attention to detail and a strong commitment to customer service, ensuring that all shipping documentation is accurate and compliant while maintaining inventory records and resolving discrepancies.

Responsibilities

• Complete shipping documentation, including bills of lading, shipping labels, and customs forms, ensuring accuracy and compliance.

• Verify the accuracy of documentation and materials for inbound and outbound packages and LTL freight shipments.

• Maintain accurate inventory records, track, and reconcile incoming and outgoing materials.

• Analyze and resolve problems related to inventory and/or documentation discrepancies.

• Count and process incoming shipments, identifying shortages and working collaboratively with the lead, supervisor, and buyer to resolve issues.

• Examine shipment contents and compare them with records such as manifests, invoices, or purchase orders to ensure accuracy.

• Deliver orders to the appropriate department.

• Move freight, stock, or other materials to and from storage or production areas, loading docks, and delivery vehicles manually or by using trucks, forklifts, or other equipment.

• Assist in resolving shipping discrepancies or issues, working closely with vendors, carriers, and internal stakeholders to ensure timely resolutions.

• Pack, seal, and label packages and pallets to prepare materials for shipment using hand tools, power tools, and label printers, while complying with company and regulatory requirements.

• Count and process outgoing shipments, identifying quality and paperwork discrepancies, and work cross-functionally to resolve discrepancies.

• Determine appropriate shipping methods and carriers based on the size, weight, and destination of packages.

• Work towards gaining proficiency in handling hazardous materials, including knowledge of relevant regulations (e.g., DOT, IATA).

• Record shipment data, such as weight, freight charges, space availability, damages, or discrepancies, for reporting, accounting, or record-keeping purposes.

• Utilize multiple transportation vendor systems, customer Advanced Shipment Notice systems, and the internal ERP system to process orders for receipt or shipment.

• Display willingness to follow directions and be flexible when assigned varying jobs.

• Understand and observe all safety guidelines, ensuring quality and safety by complying with all company policies and procedures.

• Immediately report all suspicious and hazardous conditions to the supervisor.

• Assist in maintaining clean, orderly, and hazard-free work areas.

Requirements

• High school diploma or equivalent general education diploma (GED).

• 1 year of experience in customer service.

• Excellent customer service and interpersonal skills.

• Basic computer and Microsoft Office skills.

• Basic understanding of warehouse practices.

• Ability to obtain forklift certification in a timely manner.

• Ability to problem-solve and prioritize daily tasks according to importance.

• Ability to perform duties from recall, written instructions, and visual aids.

• Familiarity with measuring tools and interpreting visual aids.

• Capable of performing basic math functions and metric conversions.

• Ability to read and write in English.

Pay Details: $19.00 to $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.