HOA Onsite General Manager

Job Description

Job Description

HOA Onsite General Manager

Association Management Concepts (AMC) | Campus Commons Park Corporation | Sacramento, California | Fully Onsite | Full-Time

Full-time and fully onsite in Sacramento, CA. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The role includes one evening board meeting per month, plus weekend event and emergency coverage. The General Manager can delegate coverage to onsite staff as appropriate.

AMC is hiring an Onsite General Manager for Campus Commons Park Corporation, a master association serving 571 members and overseeing seven acres of shared facilities and grounds. You'll report directly to AMC's President and work closely with the association's nine-member board.

The work is approximately 60% office operations and 40% facilities oversight. You'll supervise an onsite administrative assistant, a full-time porter, a part-time porter, and a seasonal pool attendant. This role combines staff delegation, contractor coordination, and hands-on involvement when needed to keep the community safe, well maintained, and welcoming.

$85,000 to $95,000 annually

• Medical, dental, and vision coverage
• 401(k) with employer matching
• Paid time off and paid holidays
• Continuing education support
• Employer-paid life insurance, AD&D, short-term disability, and telehealth and mental health services

Company-provided laptop.

• Oversee daily office operations and communication among the Park Board, Village Boards, committees, members, staff, contractors, and management companies.
• Prepare the monthly newsletter, meeting packets, minutes, bids, proposals, and reports.
• Manage daily accounts receivable and payable workflows. Review financial statements prepared by AMC's accounting department and coordinate annual budget preparation and review with contractors, committees, and members.
• Work with the CPA and accounting team on year-end reconciliation and tax preparation.
• Coordinate reserve study preparation and review, and track current, planned, outstanding, and emergency reserve projects.
• Manage insurance renewals and coverage updates.
• Report operational, maintenance, and budget progress to the board and work together to improve procedures.
• Monitor and order office, maintenance, and janitorial supplies.

• Conduct daily inspections of the clubhouse, buildings, tennis courts, pools, spa, gym, playground, lakes, landscaping, trees, sidewalks, driveways, bridges, lighting, plumbing, electrical systems, and grounds.
• Identify repairs and schedule preventive maintenance within the approved budget. Source contractors and suppliers for cleaning, maintenance, repairs, and renovations.
• Respond to maintenance emergencies and provide hands-on assistance when needed.
• Conduct walkthroughs with committees and contractors, document findings, and discuss required work with the board, members, and other parties involved.
• Manage facilities budgets and accounts, identify cost savings, and work with the board and committees to plan improvements and forecast future needs.
• Implement safety and security procedures for members, guests, and employees. Coordinate required fire department and state inspections.

• Assign daily work, delegate responsibilities, and monitor completion against deadlines, productivity expectations, and company standards.
• Welcome new members and homeowners, explain facility availability and rules, respond to calls and emails, and direct inquiries to the appropriate Village Board or management company.
• Coordinate clubhouse rentals for members and nonmembers, including rental rules, scheduling, fees, staffing, and security.
• Plan daily, weekly, and monthly clubhouse use with staff and committees, including community events, member activities, meetings, and rentals.

• At least two years of HOA management experience.
• Ability to supervise staff, delegate work, and coordinate contractors, maintenance priorities, and community activities.
• Ability to review financial statements, work with budgets, and support long-term facilities planning.
• Strong organization, communication, and follow-through across competing priorities.
• Sound judgment when responding to maintenance emergencies, safety concerns, and sensitive community issues.
• Ability to work collaboratively with board members, committees, residents, and staff.

• Two or more years of onsite association management experience.
• Certified Community Association Manager (CCAM) designation through CACM.
• Bachelor's degree.
• Experience with Vantaca.

Members can use well-maintained amenities and know where to go for help. Staff understand their responsibilities and complete work reliably. The board has a clear view of facility priorities, financial needs, upcoming decisions, and the status of open projects.

You build rapport with members and staff, explain decisions clearly, and help people agree on practical next steps. You bring patience and a welcoming approach to daily interactions while maintaining a dependable routine for inspections, office work, and staff assignments. When an event or urgent repair changes the day's priorities, you coordinate the response and keep everyone informed.

AMC is a Sacramento-based HOA management company that supports boards and homeowners through community management, accounting, and administrative services. AMC values collaboration, professional judgment, and continued learning. This position is dedicated to Campus Commons Park Corporation.