Server

Job Description

Job Description

ServerPer Diem | Evenings | 3:30 pm - 7:30 pmPay: $18/hr Our mission is to "Touch People's Lives", and to us, it is more than a mission, it is a way of life! At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure that impact is positive and uplifting. As a result, the people who live and work here are happy; and it shows! We welcome all and cherish diversity among our residents and staff, embracing those of all backgrounds, beliefs, and cultures.Responsibilities of a Server: Support the Community Services Director and Director of Culinary Services in the creation of an inviting, smooth operating and enjoyable dining experience for Independent Living (IL) resident diners and their guests at Westbrooke Clubhouse.Build positive and collaborative relationships with the other members of the IL team.Attend to all duties regarding the opening and closing of the dining rooms and Red Room before and after the dinner hour.Build positive professional and nurturing relationships with the IL residents.Refer to residents with title of Mr., Mrs., or Ms., + last name unless told by a particular resident to refer to them otherwise.Identify and remember resident preferences regarding their dining habits.Meet residents in a welcoming manner. Greet residents and their guests in a cheerful manner. Present menus in a polite manner while providing information and suggestions regarding the specials of teh week and day.Take all beverage and food orders in the dining room and/or on the phone for carryout orders and deliver soup and entree orders directly and immediately to the chefs.Continuously communicate with the chefs throughout the dinner hour to ensure there is accuracy in orders placed as well as proper flow of timing between dinner courses.Sever plated food to residents and their guests in a timely manner while attending to all customer service standards and dining room etiquette as directed the Community Services Director.Check back with residents and their guests approximately 5 minutes after serving of entree to ensure that it has been prepared to their satisfaction. If not, return plate to kitchen and place reorder with Director of Culinary Services or the Assistant Chef in charge.Check in with resident customers periodically for possible beverage refills, especially when the resident is enjoying a hot beverage such as coffee or tea.Maintain a well-stocked salad bar.Ensure Red Room tables are bussed throughout dessert hour.Ensure Red Room is consistently well equipped with beverages.Ensure Resident tables are cleaned and reset throughout the dinner hour to maintain a maximum number of seating options in an attractive, clean and customer - ready environment.Support fellow servers in all aspects of ensuring that every IL resident and their guests receive excellent service every time.Requirements of a Server: Must be at least 14 years of age or older.Our employees live out our mission each and every day. We are committed to providing care and services that enrich the lives of our residents and employees. Brooke Grove Retirement Village offers competitive salaries and benefits along with quality training and educational opportunities to include:Two comprehensive Medical coverage plans, as well as Dental and VisionLife InsuranceVoluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity InsuranceFlexible Spending Accounts403(b) Retirement PlanPaid Sick, Vacation, and Holiday TimeDirect DepositTuition ReimbursementBrooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.