Field Service Technician

Job Description

Job Description

Job Summary

Gorilla Property Services is expanding across 22 zip codes in South Charlotte. We operate a modern fleet of trucks servicing residential properties and premium commercial assets across the entire South Charlotte region.  

We are launching our flagship rig on September 1. We are looking for an energetic, dependable Field Service Technician to pair up directly with our Lead Field Technician. You will be the essential second half of a two-man elite crew. We need a positive attitude, a strong work ethic and a clean driving record.

South Charlotte, NC | Gorilla Property Services

$18–$22 per Hour + Quarterly Bonuses + Benefits

General Accountabilities

You will work hand-in-hand with your Lead Technician on the truck to execute premium exterior property services:  

Technical Support: Assist with high-volume pressure washing, chemical soft-washing house treatments, clear technical gutter vacuums, exterior window cleaning and indoor dryer vent cleaning.  

Safety Rigging: Handle ladders, secure safety harness lines, manage hoses, and follow 100% of safety protocols to protect yourself, the team, and the customer's property.  

Asset Maintenance: Keep the flagship Gorilla truck organized, clean, and stocked with necessary tools and chemicals daily.  

Customer Experience: Greet South Charlotte homeowners and commercial managers with clear, respectful communication and a positive attitude.  

Who Thrives Here (Requirements)

License: Must possess a valid Driver's License with a clean, insurable driving record (No major violations or reckless driving).  

Can Do Attitude: Full comfort working outdoors in hot or variable weather conditions. Paid training and safety certifications are fully provided.  

Reliability: You are a professional who shows up on time, every time, ready to work.

What We Offer (Benefits)

Top-of-Market Base Pay: $18.00 to $22.00 per hour with guaranteed weekly hour maximums.

Quarterly Bonuses

• 401(k) company match from your first eligible enrollment period.
• All Equipment Provided: Wrapped fleet vehicles, custom specialized soft-wash/pressure-wash machinery, commercial-grade safety rigging, and top-tier cold-weather and hot-weather uniform lines.
• Health care or Student Loan reimbursement program.
• Paid vacation.
• Leadership development opportunities.
• Paid training and certifications.
• Consistent year-round work.
• Clear advancement opportunities.

Vision & Core Values

Vision Statement

Most trusted name in property care ... no monkey business!!

Core Values

Integrity & Honesty

• Doing the right thing when no one is looking

• Communicate clearly and respectfully with our customers, teammates and partners

• Prioritize safety for our team, our customers and the properties we serve

Pride in our Work

• Details matter because small things make a big difference

• Treat every property with care and respect

• Our work reflects who we are

Customer Experience

• Reputation is built one interaction at a time

• Everyone is responsible for creating a positive experience

• First impressions matter ... and lasting impressions matter more

Teamwork

• Be clear and honest, yet sensitive and supportive

• We support each other because no one succeeds alone

• Success is shared across the entire organization

Life Centric

• Use your smile to brighten someones day

• Bring positive energy to the people around you

• Enjoy the work, the team and the relationships we build and nurture every day

• Follow the Disney way: Employees are treated well leading to better customer experience and greater balance in life

Premiere property services franchise in Canada and rapidly expanding into the US.

Company Description

Premiere property services franchise in Canada and rapidly expanding into the US.