Delivery Manager

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description And Responsibilities

Overall Project Owner

• Lead the project delivery process from concept to launch, including requirements gathering, design, development, testing, and deployment.
• Ability to engage with clients at various levels and drive projects toward positive outcomes.

Business Requirement Gathering

• Translate customer business needs and market insights into actionable project requirements, ensuring alignment with business objectives.

Technical Design

• Work with LotusFlare’s engineering and product teams as well as externally with customer technical teams on high-level and low-level technical design and architecture, leveraging a strong understanding of telecom BSS products.

Project Delivery

• Collaborate with internal and external cross-functional teams (engineering, UX/UI, sales, marketing, customer success) to define project vision, strategy, roadmap, and prioritization.
• Manage dependencies and risks, proactively identify and address roadblocks to ensure project success.
• Manage and prioritize multiple tracks simultaneously while maintaining a focus on detail and quality.
• Possess excellent communication skills to effectively collaborate with diverse stakeholders, both internally and externally.

Project iteration

• Analyze and utilize data (quantitative and qualitative) to drive product decisions and optimize user experience.
• Define core metrics to measure product success and track key performance indicators (KPIs).

Job Requirements

• 5+ years of experience in product management, solution architect, or software development.
• Proven track record of successfully leading and delivering complex software projects.
• In-depth knowledge of telecom BSS products and TM Forum standards/frameworks (preferred).
• Experience working in a fast-paced, agile environment with a focus on continuous improvement.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and manage multiple priorities effectively.
• Passion for technology and a strong desire to make a positive impact.

Benefits We Have For You

• Competitive salary package
• Yearly bonus
• Training and workshops
• Top-of-the-class engineers to learn from and work with

About Us

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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