Solar Service Technician
Rack Industries
Job Description
Job Description
Position Overview
Key ResponsibilitiesSolar Service & Troubleshooting - Diagnose and resolve common solar service issues including:
- Low production alerts - Gateway / inverter communication issues - Microinverter failures - Battery performance concerns - Roof leak-related service (per SOP) - Warranty-related service callsPerform basic system testing and verification in the field
Support removal & reinstall (R&R) projects as needed
Field Work & Site Support - Perform on-site service visits and inspections
Assist with site surveys when required
Document work performed with photos and notes
Communicate findings clearly to internal team
Service Coordination Support - Utilize ServiceTitan or similar platforms for job tracking and updates
Assist with service documentation and job status updates
Support coordination with technicians, vendors, and internal team
Cross-Trade Exposure (As Needed)- Light electrical service support (non-licensed work only)
Generator or surge-related service coordination
General service team support
Required Experience - 1–3 years of residential solar experience (installation, service, or troubleshooting)
Working knowledge of solar system components and common service issues
Strong problem-solving and field troubleshooting skills
Ability to document work clearly and communicate effectively
Preferred (Not Required)- Experience with ServiceTitan or similar service platforms
Electrical experience (highly valued)
Experience with removal & reinstall (R&R) projects
Site survey experience
Certifications (a plus not required)
Enphase
Tesla (Powerwall)
Generac (PWRcell)
Qcells
SolarEdge
Vacancy posted 14 days ago
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