Equipment Service Technician

Equipment Service Technician (Field Service)

The Equipment Service Technician will join an established team of field service professionals and support a growing product line through on-site maintenance, installation, and repair of heavy industrial equipment across the country. You will complete 69 months of on-site training before transitioning into field service work, where you will use your electrical, mechanical, and welding skills to troubleshoot complex systems, support customers, and collaborate closely with manufacturing, engineering, and sales teams.

Responsibilities

• Complete an intensive 69 month on-site training program to learn equipment, procedures, and safety standards before performing independent field service work.
• Travel approximately 40% to 60% of the time, including some weekends, to customer sites nationwide to troubleshoot, install, and repair heavy-duty crushers, conveyors, and related equipment.
• Diagnose and resolve electrical issues using schematics and blueprints, including work with 480-volt, 3-phase power, motor controls, and programmable logic controllers (PLCs).
• Perform mechanical maintenance and repairs on diesel-powered equipment and machinery, including engines, drive systems, and related components.
• Conduct pneumatic and hydraulic maintenance and repairs on industrial systems as needed.
• Read and interpret electrical schematics, blueprints, bills of material, and other technical documentation to determine required repair parts, tools, and services.
• Provide direction and training to equipment operators and maintenance personnel on safety practices, equipment start-up and shut-down procedures, proper operation, and preventive maintenance.
• Maintain responsibility for all hand tools and equipment needed for daily work, ensuring they are available, organized, and in good working condition.
• Communicate electronically and verbally with customers to troubleshoot problems remotely, answer technical questions, and provide clear guidance on corrective actions.
• Prepare and submit accurate service reports, expense reports, and related documentation in a timely manner following company guidelines.
• Obtain and maintain knowledge required to operate as a professional driver, including understanding and meeting electronic logging device (ELD) responsibilities and requirements.
• Perform electrical troubleshooting and repairs, hydraulic work, and metal fabrication tasks as needed to support customer equipment and facility needs.
• Collaborate daily with manufacturing, engineering, and sales personnel to coordinate service activities, share technical feedback, and support ongoing product improvements.
• Assist with office and facility maintenance, including basic plumbing, heating, air conditioning, electrical repairs, groundskeeping, moving tasks, parts delivery, and support for manufacturing operations.
• Carry out preventive maintenance activities on production and support equipment to minimize downtime and extend equipment life.
• Perform any related duties as required or assigned to ensure the efficiency and reliability of equipment and facilities.
• Use a company truck for local service calls and ensure safe, professional operation of the vehicle at all times.
• Manage tools and equipment logistics, including coordinating shipment of tools to customer sites or using tools provided upon arrival.

Essential Skills

• Strong electrical maintenance and troubleshooting experience, including work with 480-volt, 3-phase power, motor controls, PLC troubleshooting, and blueprint and schematic reading.
• Proven mechanical maintenance experience, ideally in a manufacturing maintenance environment with heavy industrial equipment.
• Hands-on experience maintaining or repairing diesel-powered equipment or machinery, such as trucks or diesel-driven industrial systems.
• Ability to travel regularly to customer sites (40%60% of the time), including some weekends, to perform troubleshooting, installation, and repair work.
• Demonstrated ability to read and interpret electrical schematics, blueprints, and bills of material to plan and execute repairs and installations.
• Solid understanding of pneumatic and hydraulic systems and their maintenance in an industrial setting.
• Experience working in a dirty, hot, and noisy manufacturing environment and comfort with heavy manufacturing conditions.
• Capability to work up to approximately 50 hours per week when needed to meet customer and production demands.
• Strong customer service skills with the ability to communicate clearly and professionally with customers in person, over the phone, and electronically.
• Ability to collaborate effectively with manufacturing, engineering, sales, and maintenance personnel.
• Ownership of personal maintenance tools suitable for electrical and mechanical work, with willingness to use them on-site (tools will be shipped to or provided at customer locations).

Additional Skills & Qualifications

• Experience with manufacturing maintenance in heavy industrial or welding shop environments.
• Experience with diesel mechanics, including work on trucks or diesel-run equipment and machinery.
• Experience with forklift maintenance and repair.
• Maintenance experience with automated welders, particularly Miller brand equipment.
• Exposure to CNC machine maintenance in a production environment.
• Experience with preventive maintenance programs and documentation in a manufacturing setting.
• Familiarity with programmable logic controllers (PLCs) and basic troubleshooting of control systems.
• Ability to perform basic facility maintenance tasks such as plumbing, HVAC, electrical repairs, and groundskeeping.
• Comfort working in a small maintenance team where responsibilities may span mechanical, electrical, and facility support.
• Residence within reasonable commuting distance of the Bucyrus/Galion, Ohio area is beneficial for local work and training.
• Strong mechanical aptitude and willingness to learn new equipment and technologies.
• Ability to manage service and expense reporting accurately and on time.
• Professional driving habits and willingness to learn and comply with ELD requirements.

Why Work Here?

You will join a stable, growing organization that invests in its people and offers strong benefits and insurance coverage. The company is actively improving its vacation and PTO policies to provide more flexibility and time off for employees. You will work in a close-knit environment where employees are recognized and appreciated through events, celebrations, and ongoing recognition programs. The culture values long-term relationships, professional development, and teamwork, providing opportunities to grow your skills in a specialized heavy manufacturing setting while enjoying the support of a small, collaborative team.

Work Environment

This role is based out of a heavy manufacturing facility in Bucyrus, Ohio that produces heavy-duty impact crushers, portable crushing and screening plants, jaw crushers, and conveyors for concrete, asphalt, aggregate, and recycling markets. The site employs approximately 115 people across production and office functions and operates as an older welding shop equipped with newer machinery and equipment. The environment reflects typical heavy manufacturing conditions and can be dirty, hot, and noisy, with active welding, fabrication, and machining taking place. You will work closely with a small maintenance team, where one technician focuses on mechanical maintenance and another on facility maintenance and groundskeeping. Field service work will involve travel using a company truck for local calls, and the company covers air travel and lodging for remote assignments.

Job Type & Location

This is a Permanent position based out of Galion, OH.

Pay and Benefits

The pay range for this position is $66560.00 - $70720.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Great benefits including medical, dental, vision and 401k.

Workplace Type

This is a hybrid position in Galion,OH.

Application Deadline

This position is anticipated to close on Aug 31, 2026.