Senior Technical Specialist: CIC & Contact Center Expert
The Net America Corporation
The Net America Corporation is seeking a Senior Technical Specialist based in Alexandria, Virginia. This role focuses on contact center technologies and requires extensive knowledge in installing and configuring Customer Interaction Center (CIC) systems for multi-channel contact centers. Applicants should have ITIL certification and over five years of experience with the Interactive Intelligence platform. The company offers a generous benefits package and values diversity in the workplace. #J-18808-Ljbffr The Net America Corporation
- ...owned firm specializing in Multi‑Channel Contact Centers & Help Desk Services, IT/Software... ...net.AMERICA Corporation is seeking a Senior Technical Specialist who has a detailed understanding of contact... ...Customer Interaction Center (CIC) on an Intel‑based or Media Server platform...Senior
- ...Senior Subject Matter Expert (Hybrid) Location: Arlington, VA (Hybrid) Clearance: Must be a U.S. citizen with the ability to obtain and maintain... ...and security priorities. Responsibilities Provide expert technical direction and validate solution designs for complex IT...SeniorContract work
$150k - $200k
...process and quality in every aspect. As experts in healthcare IT, Apex is committed to building... ...Apex is seeking highly experienced Senior Domain Subject Matter Experts to provide... ...accurate interpretation of business and technical context. Support teams in capturing and...SeniorContract workRemote work- Sev1tech, Inc. Senior Technical Support Specialist Arlington, VA Overview We are seeking Senior Technical Support Specialist to provide advanced macOS, Jamf, and mobile device support across enterprise environments, delivering exceptional white‑glove service to executives...SeniorRemote work
- A decision analytics company in Arlington is looking for a Cyber Risk Analyst to conduct assessments and develop mitigation strategies. The ideal candidate should have over 10 years of experience in cybersecurity, particularly with NIST SP 800-30 and MITRE ATT&CK frameworks...Senior
- Systems Planning & Analysis is seeking an Operations Research SME to assist with systems engineering and testing programs supporting the Department of Homeland Security (DHS). The role is based in Alexandria, VA, with visits to customer sites. The ideal candidate will have...Senior
- BCMC is seeking a Cyber Incident Response Expert in Arlington, Virginia, to support cybersecurity efforts against malicious activity. The ideal candidate will have extensive experience in cyber incident response and must possess a TS/SCI clearance. Responsibilities include...Senior
- WASEYABEK DEVELOPMENT COMPANY LLC is seeking a Senior Environmental Health Expert Level 2 in Arlington, VA. The role involves identifying, evaluating, and mitigating potential hazards in the workplace to ensure employee health and safety. The ideal candidate will have...Senior
- A leading automotive parts manufacturer is seeking a Retail Parts Pro in Falls Church, Virginia. The role involves providing excellent customer service and achieving sales goals in a full-time position. Candidates should have extensive automotive knowledge, prior sales ...SeniorFull time
$107.9k - $195.05k
Senior Cyber Subject Matter Expert (Cyber SME) Leidos is seeking a Senior Cyber Subject Matter Expert (Cyber SME) to provide expertise and experience... ...work. Demonstrated relevant operational and technical experience in designing and implementing cyber policies,...Senior- ...strong communication skills. Responsibilities include providing technical support, performing advanced analytics, and ensuring compliance... ...managing complex relationships. A comprehensive benefits package is offered. #J-18808-Ljbffr CGS Federal (Contact Government Services)Senior
- Vivsoft-Technologies is seeking a Senior Contract Analyst in Falls Church, VA, to support the Defense Health Agency in managing acquisition and procurement activities. You will lead the full contract lifecycle, ensuring compliance with Federal and DoD regulations. The...SeniorContract work
- MDW Associates, LLC is seeking a Senior Contracts Analyst to work with a government client in Arlington, VA. The position supports the Office of the Under Secretary of War for Acquisition and Sustainment and involves preparing contracting policies and regulations. This...SeniorWork at office
- ...legislation. A Bachelor's degree is required, and a Master’s degree is preferred. Active DoD Top Secret Clearance with SCI eligibility is mandatory. Demonstrated communication and technical support skills are essential for success in this role. #J-18808-Ljbffr Beyond SOFSenior
- ...Arlington, Virginia. The ideal candidate will have over 8 years of experience in intelligence planning, produce high-quality products for senior officials, and possess excellent communication skills. The position requires an active TS/SCI clearance and involves working with...Senior
- A medical supply company in Falls Church, Virginia is seeking a Senior Billing Leader to enhance their claims processing team. The role requires experience in denial follow-up and familiarity with Tricare claims. The ideal candidate will manage billing workflows using...Senior
$86.8k - $198k
Job Number: R0236325 The Opportunity As an expert in missile defense systems, your unique background inspires you to think bigger, push... ...nation safe. As a Defense Mission Expert, you'll bring your technical, analytical, and strategic expertise to work on projects...SeniorFull timeContract workPart timeWork at officeLocal areaRemote work- VHC Health is seeking a Senior Medical Imaging Systems Analyst in Alexandria, Virginia. This role involves the advanced management and optimization of medical imaging technologies and systems, ensuring seamless operation across departments. Candidates should possess a...Senior
- Bering-Alaka`ina Holdings (BAH) is looking for a Senior Cybersecurity Engineer to support our government customer in Arlington, Virginia. The ideal candidate will have at least five years of experience with Splunk enterprise monitoring, advanced cybersecurity skills, and...Senior
$95k - $110k
Snc-Lavalin is seeking a Senior Facility Assessor in Alexandria, VA. This role involves conducting comprehensive assessments of facility conditions, including physical inspections and data documentation. Ideal candidates will have 5-8 years of experience in facility assessment...SeniorWork at office- DASH is looking for a Payroll Specialist responsible for managing payroll processing and administration. This role includes maintaining accurate timekeeping records and ensuring compliance with payroll laws. The ideal candidate has a Bachelor's degree, at least 5 years...Senior
- A growing non-profit organization is seeking a Senior Accountant to enhance financial reporting and fund accounting. Responsibilities include preparing journal entries, managing month-end close processes, and ensuring compliance with GAAP. Ideal candidates will have a...Senior
$95.4k - $138.08k
WGL Holdings, Inc. in Alexandria, Virginia is looking for a Sr Collections Analyst. This role requires a strong understanding of credit and collections processes and focuses on optimizing cash flow while minimizing bad debt. The ideal candidate will have 5+ years of analytical...Senior- ...systems engineering and acquisition lifecycles, while collaborating with clients to ensure effective implementation of strategies and technical solutions. Ideal candidates should possess a Bachelor's degree, at least 10 years of relevant experience, and the ability to...Senior
- Mayvin is seeking a Senior Contract Specialist in Arlington, VA. The candidate will assist government contracting officers with various contract actions and must have at least 8 years of experience and familiarity with federal contracts and the FAR. The ideal applicant...SeniorContract work
- Beacon Hill in Alexandria, VA, is looking for a Corporate Senior Accountant to support corporate accounting functions including financial reporting and month-end close. The ideal candidate thrives in a fast-paced environment, has strong analytical skills, and a keen attention...Senior
- A leading investment management firm is seeking a Senior Accountant for their team in Alexandria, VA. The role requires a strong understanding of U.S. GAAP and advanced Excel skills. Responsibilities include managing month-end close processes, overseeing Accounts Payable...Senior
- HITT Contracting is seeking a Payroll Manager located in Falls Church, Virginia. The Payroll Manager will oversee payroll processes for over 2,500 employees, ensuring compliance with federal and state regulations, and managing the weekly multi-state payroll using Workday...Senior
- ...federal contracting agency in Arlington, Virginia, is seeking a Senior Database Administrator to manage Microsoft SQL Server and... ...comprehensive benefits package includes health, dental, and retirement options. #J-18808-Ljbffr CGS Federal (Contact Government Services)Senior
- Soft Tech Consulting, Inc is hiring a Senior Network Engineer to oversee network infrastructure and security in Alexandria, VA. This... ...network performance, implementing security measures, and providing technical support. Candidates must have interim secret clearance and will...SeniorInterim role
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