Sr. Technical Specialist
The Net America Corporation
The Net America Corporation is a Woman‑owned firm specializing in Multi‑Channel Contact Centers & Help Desk Services, IT/Software Engineering & Development, Organizational & Program Management, Peer Review & Grants Management and Conference & Logistics Support. Job Description The net.AMERICA Corporation is seeking a Senior Technical Specialist who has a detailed understanding of contact center technologies and telecommunications standards. They must pose strong contact center technology experience including the installation and testing of system patches and any type of software installation in accordance with the policies and procedures as set by the Customer. Responsibilities Successful planning, designing, installing, configuring and troubleshooting the Interactive Intelligence Customer Interaction Center (CIC) on an Intel‑based or Media Server platform for multi‑channel contact centers of 100+ seats. Hands‑on experience installing and configuring telephony hardware and software on a server. Experience installing, troubleshooting, and configuring the CIC and Interaction Client (IC) software using a unified, customer‑based scenario. Knowledge of and configuration experience with the CIC IVR platform. Experience installing and configuring Work Force Management (WFM), preferably on the Interactive Intelligence platform. Qualifications ITIL Certification Requirement(s) Interactive Intelligence (I3) 5+ years of experience with extensive and demonstrated experience on the I3 platform. Additional Information The Net. America Corporation offers a generous comprehensive benefits package. Equal Opportunity The net.AMERICA Corporation is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr The Net America Corporation
- ...forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Overview The Sr. IT Technical Specialist is responsible for day-to-day support, maintenance, and performance of PC, LAN, and WAN environments across assigned...SeniorWork at office
- Sev1tech, Inc. Senior Technical Support Specialist Arlington, VA Overview We are seeking Senior Technical Support Specialist to provide advanced macOS, Jamf, and mobile device support across enterprise environments, delivering exceptional white‑glove service to executives...SeniorRemote work
- The Net America Corporation is seeking a Senior Technical Specialist based in Alexandria, Virginia. This role focuses on contact center technologies and requires extensive knowledge in installing and configuring Customer Interaction Center (CIC) systems for multi-channel...Senior
$110k - $150k
...Senior Technical Sales Specialist As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the...SeniorTemporary workWork experience placementWork at officeWork from homeRelocation package- ...Alexandria, Virginia to support mission-critical data and analytics products for the Department of War. Responsibilities include providing technical support, troubleshooting user issues, and ensuring compliance with service metrics. Ideal candidates must have an active TS/SCI...Senior
- Saic is seeking a qualified candidate for a high-visibility role on the Department of State TIOCA program in Arlington, VA. This position requires one day onsite in Rosslyn, VA each week and offers excellent upward mobility potential. The ideal candidate will have a Bachelor...Senior
- ECS is seeking a Technical Exploitation Analyst for an immediate opening within the Department of Defense. This position focuses on the analysis, assessment, and exploitation of adversarial unmanned systems and is contingent upon funding. The ideal candidate will have a...SeniorImmediate start
- ...) to support delivery and adoption of data and analytics products across DoD organizations. This role involves providing advanced technical support, diagnosing complex issues, and enhancing service desk operations. Candidates must have a Top Secret security clearance, relevant...Senior
- ...Program Technical Specialist to provide Technical Services supporting a DoD client. This position directly supports the government's ability to make highly informed decisions regarding prototype technology investments intended to deliver operational capability to the...Contract workWork at office
- Saic is seeking a highly experienced individual for a project opportunity in Arlington, Virginia, on their Department of State TIOCA program. The role demands overseeing production applications and requires one day onsite in Rosslyn, VA each week. The candidate must have...Senior
- Cahaba Federal Solutions in Arlington, Virginia, seeks a Program Support Analyst III to provide senior-level management and analytical support to Washington Headquarters Services. This role entails analyzing programs, developing internal policies, and delivering strategic...Senior
- .... Must have problem‑solving skills and be capable of breaking down complex situations to discover and resolve root causes - both technical and process‑related issues. Good communication skills, both verbal and written, with the ability to discuss issues with customers...Senior
- Overview Role: Oracle EPM Technical Specialist - Senior Location: Washington, D.C (Hybrid) Client: DC Government Responsibilities and qualifications Minimum (8) years of technical experience with Oracle EPM, Hyperion, EPM Automate and Python to load/extract data and associated...SeniorLocal area
- ...Job Title: Sr. Technical Business Analyst - Federal T&E SME Full-Time Remote / Washington, DC Job Summary Genesis Consulting has an immediate opportunity for an experienced, forward thinking Senior Technical Business Analyst and Federal Travel and Expense (T&E) Subject...SeniorFull timeImmediate startRemote work
$69k - $105k
Kearney & Company is seeking a cleared Senior Audit Support Analyst for an onsite role in Alexandria, VA —join one of the Best Places to Work and make an impact that matters. Join our team supporting one of the Federal government’s largest agencies! Duties Collaborate...SeniorInterim roleWork at officeLocal areaFlexible hours- ...outcomes. Primary Responsibilities Serve as the first line of technical support for users, performing initial triage and resolving... ...certification appropriate for Intermediate Technical Support Specialist roles (e.g., Security+, CySA+, or equivalent). Offerings listed...Senior
- OBXtek is currently staffing for an Integrated Logistics Support Specialist supporting the Army’s United Network Modernization (UNM)... ...for imaging and connection of IT equipment, and resolution of technical issues Receive government-provided IT equipment including computer...SeniorFor contractorsWork at officeLocal areaFlexible hours
$130k - $180k
...physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical and administrative... ...organization, come see what we can offer you! Position Technical Specialist Location: Arlington, VA Security Clearance: Active Clearance Required...For contractorsWork at officeFlexible hours- SABG is seeking a Technical Specialist III to support Headquarters United States Space Force, Chief of Operations (HQ USSF/S3/4/7). USSF/S3/4/7 is subject to the direction and control of the Chief of Space Operations (CSO) and directs the United States Space Force National...
$130k - $180k
...paid time off, 401k, flexible spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a Technical Specialist to support our Washington Area Operation. The Technical Analyst will provide US Navy S&T Technical Services to the ONR Global...Contract workFor contractorsFlexible hours- Technical Specialist, Strategy, Performance and Capacity Building (SPCB) Full-time Social Impact (SI) is a Washington, DC-area international development management consulting firm. SI’s mission is to improve the effectiveness of international development programs in improving...Full timeTemporary workOverseas
- ...A law firm in Tysons Corner, VA, is seeking a Patent Agent and Technical Specialist to join their intellectual property team. The ideal candidate will have a Bachelor of Science degree in Electrical Engineering, Computer Science, Computer Engineering, or Physics, combined...Work at office
$100k - $139k
# Technical Support SpecialistBooz Allen HamiltonFull TimemidAlexandria, Virginia, USPosted Yesterday## Role OverviewBooz Allen Hamilton is hiring a mid-level Technical Support Specialist. This is a full-time role in Alexandria. Part of Booz Allen Hamilton's Lifecycle hiring...Full timeContract workPart timeWork at officeLocal areaRemote work- Experimentation & Operational Analysis Technical Specialist Location: ONR Global, Arlington, VA, Clearance: Top Secret BluePath Labs is a fast‑growing research and consulting company committed to solving complex problems for federal, state, and local government clients...Contract workWork at officeLocal areaFlexible hours
- Inova Lorton Healthplex is looking for a dedicated Diagnostic Imaging Technical Specialist (CT and Xray) to join the team. This role is a Varied Shift+Schedule: PRN (as needed) and will also support Inova Mount Vernon Hospital Inova is consistently ranked as a national...ReliefShift work
$85k - $116.8k
...today and into tomorrow. At Jacobs, how we manage the flow of technical information to construction is crucial to the success of our... ...power our digital world. As a CSA Construction Technical Services Specialist , you will Engage in resolving in‑progress issues,...Full timeFor contractorsFor subcontractorWork at officeHome office$130k - $180k
Survice Engineering Company in Arlington, VA, is seeking a Technical Specialist to support the Washington Area Operation. The role involves performing technical evaluations and analyses to aid decision-making regarding the U.S. Navy's Science & Technology investments....- Inova Center for Personalized Healthis looking for a dedicated Diagnostic Imaging Technical Specialist to join the team. This role will be Full-Time between the hours of 6:30am and 6:30 pm. Open to (4) 10s or (5) 8-hour shifts. Sign-on bonus and relocation assistance eligible...Full timeRelocation packageFlexible hoursShift work
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S.... ...coaching to junior members of the support team, acting as a technical leader and driving continuous skill development across the...SeniorFull timeCurrently hiringRemote workFlexible hours- ...who support large‑scale government operations by leveraging cutting‑edge technology and take your career to the next level. Senior Technical Business Analyst - Arlington, VA We are seeking a Senior Technical Business Analyst who excels at the intersection of human...Senior
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