Senior ITSM Service Desk Analyst - Salesforce & AWS
Sikich
Sikich LLC is looking for a seasoned Staff Mandatory Qualifications professional to provide ITSM technical support in Alexandria, Virginia. The candidate will utilize AWS Connect and Salesforce Service Cloud Voice for incident management and service requests. This role requires at least 2 years of experience in enterprise IT support, along with an ITIL Certification and a Bachelor's degree. Employees enjoy a flexible time-off policy and comprehensive health insurance options. #J-18808-Ljbffr Sikich
$65k
...and develop state‑of‑the‑art systems and solutions on Salesforce for our enterprise customers. Responsibilities Provide ITSM technical support for a large‑scale enterprise service desk environment. Utilize AWS Connect and Salesforce Service Cloud Voice to manage incidents...Amazon Web ServiceSalesforceFull timeFlexible hours- ...About Us Targeted Victory is a full-service marketing agency providing optimized outcomes in the digital age. We are made up... ...reliability. ~ Actively work within our cloud infrastructure (AWS, Salesforce, Snowflake, etc.) to develop innovative solutions to business...Amazon Web ServiceSeniorSalesforceFor contractorsWork at office
$100k
Sikich LLC is seeking a Service Desk Supervisor in Alexandria, Virginia, to lead daily service... ...role involves mentoring service desk analysts, monitoring performance metrics, and ensuring... ...will have a minimum of 5 years of ITSM technical support experience, with a focus...Amazon Web ServiceSalesforce$132.5k - $338.3k
You are: As a Data & AI Senior Manager for our Commerce Retail at Accenture Song,... ...expertise: Snowflake, Databricks, Azure Data Services, Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform. Cloud ecosystems: AWS, Azure, Google Cloud. AI/ML & GenAI:...Amazon Web ServiceSeniorSalesforceLive inLocal area$100k
Position Summary Service Desk Supervisor - Staff Mandatory Qualifications... ...and mentor service desk analysts, providing guidance,... ...service requests. Utilize AWS Connect and Salesforce Service Cloud Voice to oversee... ...-time experience providing ITSM technical support on a service...Amazon Web ServiceSalesforceFull time- ...systems. Address tier 2 and 3 service desk tickets, as well as applying... ...implement IT Service Management (ITSM) methodology and process... ...systems (e.g., Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint)... ...working with users as an analyst, providing solutions through...SeniorSalesforceWork experience placement
- ...Senior Salesforce Developer Client is looking for a Senior Salesforce Developer responsible for enhancing and maintaining our Salesforce platform... ...platforms like Boomi is a plus ~ Experience with AWS is a plus ~ Experience managing Salesforce environments, sandboxes...Amazon Web ServiceSeniorSalesforce
$107.9k - $195.05k
...readiness. Manages change controls for documentation within an IT Service Management Tool (ITSM) and Configuration Management database (CMDB) and performs... ...in environments that constantly embraces new technology. AWS virtualization, networking configuration, and...Amazon Web ServiceSeniorInterim roleMonday to FridayFlexible hours- The Senior Software Engineer will serve as a senior member of the software development team... ...Struts (5‑7 years) Python (3+ years) AWS (3+ years) JSF (3+ years) AWS Bedrock (... ...forums. Preferred Skills Experience with Salesforce or other low‑code/no‑code platforms. AI/...Amazon Web ServiceSeniorSalesforce
- ...Job Title Informatica ETL Developer – Salesforce & Workday Integrations Overview / Summary We... ...in Informatica and IDQ, preferably in an AWS Cloud environment. Knowledge of AWS, S3,... ...Great Place To Build Your Future HTC Global Services wants you to join our team. Come build...Amazon Web ServiceSeniorSalesforceLocal areaRemote work
- ...Senior Account Executive Trilagen is hiring a Senior Account... ...business development for Agentic AI services and solutions. This is a pure... ...AI Agent Engineering, Cloud (AWS & Oracle OCI), and Identity... ...next step documented in Salesforce. Pipeline accuracy is non-negotiable...Amazon Web ServiceSeniorSalesforce
- ...Senior Sales Executive Trilagen is hiring a Senior Sales Executive... ...disciplined CRM hygiene in Salesforce every opportunity, meeting,... ...Agent Engineering and Cloud (AWS & Oracle OCI). AI agent identity... ...reporting. Managed IGA services ongoing managed operations,...Amazon Web ServiceSeniorSalesforce
- ...Senior Analyst Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply... ...Familiarity with enterprise and cloud technologies including AWS, Azure, Salesforce, Appian, ServiceNow, or Palantir Foundry. ~...Amazon Web ServiceSeniorSalesforceWork experience placementWork at officeFlexible hours
- ...Expected technologies and environments include, but are not limited to: Salesforce platforms Microsoft Environments including Azure and Dynamics StreamSets data integration pipelines AWS S3 storage environments Snowflake data platform Tableau analytics...Amazon Web ServiceSalesforce
$63k - $127k
...Nelnet Business Services (NBS), a division of Nelnet, Inc... ...learn and work. The Senior Data Scientist is responsible... ...including SQL servers, AWS environments, Azure, SnowFlake, SalesForce, internal systems, and... ...for more junior analysts and team members. # Lead...Amazon Web ServiceSeniorSalesforceTemporary workLocal area$86k - $98.2k
Senior Associate, L2 Support Engineer (Databolt) - Capital One Software... ...receive expert-level service for a mission‑critical data security... ...a suite of tools, including Salesforce, JIRA, Slack, and PagerDuty.... ...with public cloud platforms (AWS strongly preferred, including...Amazon Web ServiceSeniorSalesforceRemote jobPermanent employmentFull timePart timeLocal area$95.7k - $156.7k
...Senior BI Developer Category: Software Development/ Engineering... ...a highly regulated financial services environment. This role is... ...ecosystems, particularly AWS, is highly valued. Required... ...Power BI and Power Automate . Salesforce system analysis or...Amazon Web ServiceSeniorSalesforceFull timeLocal areaRemote work$106.61k - $284.28k
...establishing the CVS Digital team. The Senior Manager is responsible for... ...resolution, and continuous service improvement. The ideal... ...GCP Cloud Deployment Manager, AWS CloudFormation) to provision,... ...platforms (e.g., ServiceNow, Zendesk, Salesforce Service Cloud). • Experience...Amazon Web ServiceSeniorSalesforceHourly payFull timeTemporary workWork experience placementLocal area$150k - $170k
Position Overview Senior Manager, Solution Architecture is responsible... ...solutions built on the Salesforce ecosystem. This role is responsible... ...enterprise platforms, cloud services, and data ecosystems. The... ...cloud-native design patterns. AWS, DevOps/CI/CD,...Amazon Web ServiceSeniorSalesforceTemporary workRemote workFlexible hours$280k - $340k
...Senior Enterprise Account Executive, Financial Services Neo4j is the graph intelligence platform that transforms data... ...partnerships with public cloud providers (AWS, Google, Microsoft Azure) and... ...productivity tools (Google Docs, Salesforce, MS Office). The annual on...Amazon Web ServiceSeniorSalesforce- Join to apply for the Senior Technical Operations Manager... ...manage the Operations Analyst and Engineer team to... ...issues. Improve the Self-Service Knowledge Base with the... ...technologies (Azure or AWS). Direct experience... ...Experience with JIRA ITSM is a plus. Extensive experience...Amazon Web ServiceSeniorWork experience placement
- ...Management - Administration Support - Senior Associate-102955-TEMPLATE... ...in order to optimize IT service delivery The group of skills... ...Microsoft Teams Experience using Salesforce CRM Skilled in SAP Concur Experience... ...in Amazon Web Services (AWS) offerings, development, and...Amazon Web ServiceSeniorSalesforceFull time
$148.5k - $260.1k
...duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive... ...systems running across thousands of compute nodes on AWS, GCP, Azure, or Alibaba Cloud Develop Infrastructure-as-Code (Terraform...Amazon Web ServiceSeniorSalesforceFull timeWork experience placement- ...Senior Subject Matter Expert (Hybrid) Location: Arlington, VA (Hybrid) Clearance: Must be a U.S. citizen with the ability to obtain and... ...Relevant certifications such as CISSP, CISM, or cloud architect certifications (AWS, Azure, etc.) strongly preferred. #J-18808-Ljbffr...Amazon Web ServiceSeniorContract work
- ...be pivotal in defining and enhancing applications for our Professional Services practice. The position requires over 5 years of experience in program management and a strong background in Salesforce and Agile methodologies. Your ability to analyze processes, gather requirements...SeniorSalesforceContract work
- rockITdata is seeking a skilled AWS Developer to develop and maintain serverless applications using AWS Lambda and integrate solutions with Salesforce. Responsibilities include building real-time data pipelines and optimizing integrations, significantly impacting healthcare...Amazon Web ServiceSalesforce
$120k - $150k
...origination system using modern technologies including TypeScript, Node, and AWS. The position offers a remote schedule and competitive salaries between $120,000 - $150,000. The ideal candidate should have senior-level experience in software development, particularly in building...Amazon Web ServiceSeniorRemote work- ...Overview The Business Analyst - VA LGY (VALERI) translates business needs into clear, deliverable requirements that support... ...of the mortgage industry. ~ Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans...Amazon Web ServiceSalesforceImmediate startRemote workShift work
- ...Architect to lead the technical architecture and infrastructure for AWS GovCloud in compliance with DoD and federal standards. The ideal... ...the opportunity to impact military community programs while working with a leading federal services firm. #J-18808-Ljbffr PingWind IncAmazon Web ServiceSenior
$112.8k - $257k
...candidate will have over 10 years of experience, particularly with Salesforce and enterprise program management. Key responsibilities... ...functional teams, and ensuring high-quality execution across various services. The role offers a competitive salary range of $112,800 to $25...SeniorSalesforce
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