Order Taker/Cashier - Day Shift

Job Description

Job Description

Day Shift - 10:00 am to 4:00 pm

We are looking to add a cashier/ order taker to our current fun-loving, brilliant working team to provide the best DQ fan experience. The cashier/ Order Taker role is responsible for taking customer orders at the front counter and the drive-thru register as well as processing the payment.

Job Duties:

• Essential job functions include, but are not limited to:
• Communicate, quickly, and politely with co-workers to ensure the correct order is served to the customers.
• Be pleasant and alert to customer needs.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
• Clean work area, organize and stock needed items. Move various food, treat paper, and cleaning items from other sections of the building to the immediate work area.
• Wash counters, tables, restrooms, and trash receptacles, gather trash and remove it from dining/service areas to proper receptacles, sweep, mop, stock, and other cleaning tasks. 
• Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities:

• Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
• Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
• Communicates all significant issues, both positive and negative, with management staff.
• Operates chill area by established PRIDE standards, policies, and procedures.
• Responsible for the quick, accurate, and safe treatment production process.
• Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.
• Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
• Communicates all significant issues, both positive and negative, with management staff.

Requirements:

• Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, and containers of up to 20 pounds up to 10 times per eight-hour shift.
• Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods.
• Must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods.
• Must be able to read order monitors, and recall and communicate products and contents.
• Must practice established food handling procedures and meet any local health regulations.
• Must exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.