Office Manager

Office Operations & Administrative Manager

Position Summary

We are seeking an experienced Office Operations & Administrative Manager to oversee day-to-day office functions, support leadership initiatives, and ensure a productive, professional, and collaborative workplace environment. This role combines office management, team leadership, administrative coordination, and executive support responsibilities within a fast-paced professional services setting.

Key Responsibilities

Office Operations & Team Leadership

• Manage daily office operations to ensure efficiency, professionalism, and exceptional service delivery
• Lead and supervise administrative support staff, providing coaching, performance management, and professional development opportunities
• Partner with Human Resources on recruitment, onboarding, employee relations matters, and workplace compliance initiatives
• Maintain confidentiality when handling sensitive personnel, client, and organizational information

Administrative Management

• Coordinate administrative resources to ensure timely support for leadership and professional staff
• Allocate workloads and assignments based on business needs, skill sets, and priorities
• Manage staffing coverage and workflow adjustments during absences, peak periods, and special projects
• Facilitate regular team meetings, training initiatives, and communication updates
• Develop and maintain processes that improve operational efficiency and service quality

Cross-Functional Collaboration

• Serve as a liaison with facilities and property management teams regarding office maintenance, improvements, relocations, and workspace planning
• Coordinate with technology teams to support local office technology needs and project implementation
• Partner with marketing and business development teams on client events, presentations, seminars, and promotional materials
• Assist with professional development and continuing education tracking to ensure compliance with organizational requirements

Employee Engagement & Workplace Culture

• Plan and coordinate employee engagement activities and team-building initiatives
• Promote participation in company-sponsored programs and events
• Foster a positive, inclusive, and collaborative workplace culture

Executive & Administrative Support

• Provide high-level administrative support to senior professionals and leadership team members
• Prepare, edit, and proofread correspondence, reports, presentations, and other business documents
• Coordinate calendars, meetings, travel arrangements, expense reporting, and scheduling
• Manage document preparation, filing, and records administration
• Support client onboarding processes and administrative compliance requirements
• Assist with business development initiatives through preparation of presentations, proposals, and marketing materials
• Provide backup administrative support as needed to ensure seamless office operations

Qualifications

• 5+ years of office management, operations management, or administrative leadership experience within a professional services environment
• 5+ years of advanced executive or administrative support experience
• Strong leadership, organizational, and project management skills
• Demonstrated ability to prioritize, delegate, and manage multiple responsibilities simultaneously
• Excellent verbal and written communication skills
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems
• Exceptional business writing, editing, and proofreading abilities
• High degree of professionalism, discretion, and sound judgment
• Strong interpersonal skills with the ability to build relationships across diverse teams
• Reliable, detail-oriented, and committed to delivering high-quality work in a fast-paced environment