Madhappy South Coast Plaza Part-Time Store Associate

South Coast Plaza Store Associate We are looking to hire a part‑time store associate for Madhappy South Coast Plaza. In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for well. This role will report directly to our store supervisor and store manager. This role will be expected to work at our location opening in South Coast Plaza. Responsibilities Establish a constant focus on brand, continually driving engagement, knowledge, and passion for the brand across the store team Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!) Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly Maintain store aesthetics by ensuring product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that garments are folded and hung properly Keep up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience Receive, return, and transfer shipments, including online fulfillment and store-to-store transfers Work closely with the store manager to ensure constant communication among the team, and all operations are running smoothly Qualifications 1+ years of retail associate experience Must be available on weekends Preference for experience in fashion/apparel Previous experience working in a small team environment Ability and willingness to work a flexible schedule, including evenings, holidays, and weekends, if needed Ability to work the duration of the store opening, as needed Proven interpersonal skills, with the ability to communicate professionally, patiently, and effectively with customers and team members Familiarity with the Madhappy brand and mission Characteristics Can thrive in a high volume, high traffic start‑up environment Detail oriented and culturally aware Interest in fashion/apparel and mental health Honest & have integrity Ability to think critically and solve problems when they arise A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites Benefits Welcome gift Employee discount and early access to products 18.00/hr #J-18808-Ljbffr