Assistant Manager

Donor Center Manager

Essential Job Responsibilities and Duties

Responsible for all aspects of the donor center in the absence of the Director of Center Operations Center

Ensures compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employees

Work with center leadership to develop action plans to maximize center efficiency

Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records

Determine the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center

Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis

Develop and implement active donor recruitment advertising campaigns to improve production levels

Manage and develop talent within the donor center. Participates in the selection of new staff for the donor center

Participate in the interviewing of center staff and assists in the selection of center staff

Work collaboratively with staff, peers, and management to achieve business goals. Communicate continuously and resolves conflicts proactively

Provide timely feedback on performance and initiates disciplinary action when necessary

Participate in the evaluation and review of center staff

Direct and monitor the performance of outside vendors

Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures

Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future

Maintain an open line of communication with Management

Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors

Ability to accept performance feedback in a professional manner

Regular attendance and arriving on time to all scheduled shifts and mandatory meetings

Other duties as assigned

Qualifications

High school diploma or equivalent required

Minimum of two (2) years relevant work experience including one (1) year experience in a supervisory position, preferably in a regulated industry or

Associate's Degree in Science or Business Management

Requirements

Strong verbal and written communication skills

Must have above average problem-solving and decision-making abilities

Proficiency with computers

Must have explicit attention to detail

Must have excellent analytical skills, organization skills, and follow-up

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals

Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Physical Requirements

Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear

Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee

Manual dexterity to perform all phases of donor plasmapheresis

Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc

Ability to stand for extended periods of time for up to four (4) hours at a time

Ability to lift, tug, pull up to fifty (50) pounds