Developer Relations Engineer

OverviewJoin to apply for the Developer Relations Engineer role at CanonicalAs the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations, to communicate our vision and products for better open source development experiences and to incorporate feedback from those audiences to shape our offerings and priorities.A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This role combines practical engineering skills with diplomacy across organisational boundaries, in both directions. They are curious problem-solvers and inventors who understand people's needs and how tools can be adapted to meet them, staying current with tech trends and providing insights to foster innovation.Location: we are building our initial DevRel team in Europe, Middle East, Africa and American time zones.What your day will look liketake part in team product meetings at levels from strategy to day-by-day development progress, contributing insight and expertisemaintain conversations with developer community members wherever they are found - IRC, social media, product forums, meet-ups and morework with colleagues in other teams to establish commonality and consistent approacheshelp solve specific technical problems that users or colleagues have identifiedcontribute to technical documentation to ensure developer users\' needs are metwork on technical articles, presentations or workshopsidentify new opportunities and directions for improvement in the developer experiencepresent at conferences, meetups or technical eventsWhat we are looking for in youis a programmer or developer with a demonstrable passion for and engagement in open-source softwarehas worked with real-world challenges developing and deploying software using Linuxhas practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)understands current software packing issues and trends in the Linux ecosystemhas been a contributor to open-source communities, software and documentationis an engaging, vivacious speaker and presentercan work effectively, tactfully, empathetically and confidently in contexts with different perspectives, needs and understandingbuilds trust, relationships and confidenceis willing to travel globally twice a year for company events, as well as to upstream and partner eventsAdditional Skills That You Might Also Bringprevious experience in a developer advocacy or community rolein-depth familiarity with Ubuntu and the Canonical ecosystem of productsWhat we offer youDistributed work environment with twice-yearly team sprints in person — distributed since 2004Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass for travel and upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we support open source projects and provide a platform for AI, IoT and the cloud. We recruit on a global basis and set high standards for joining the company, expecting excellence and the best in what we do.Canonical has been remote-first since 2004. We encourage thinking differently, continuous learning, and growth. Canonical provides a window into the world of 21st-century digital business.Canonical is an equal opportunity employer. We foster a workplace free from discrimination and will give every application fair consideration, regardless of identity.J-18808-Ljbffr